This is the second time I have stayed at this Marriott property (the last time being in 2009). It is one of the better Residence Inns I have stayed at.

Pros:
- Very convenient location. About 10 minutes to Naval Station Norfolk, 30 minutes to Langley Research Center (in Hampton) and best of all about 5 minutes from Norfolk Airport.

- Breakfast is included and good. Many hotels offer the same fare daily because they assume guests don't staying enough to care. This hotel mixes things up enough to keep things interesting, but the favorites are still available.
- Lots of ammenities. Indoor pool, basketball/tennis/volleyball court, billiards table, exercise room that includes two treadmills, two stationary bikes, a stair stepper and a multi position nautilus-type weight machine.
- Happy hour / dinner 3 nights a week.
- easy access to I-64.
- BIG roomy, comfortable suites. My college apartment was smaller than this room.

Cons:
- Breakfast plates are not clean (opt for the foam plates instead of china).
- Rooms are a bit noisy. Walls are thin, but no noise from above or below. Airport noise until about 10:00pm. Road noise noticeable from I-64. Yet I slept well in spite of it all.
-Staff inconsistent. Some were super friendly and cheerful, others very abrupt and business like. Not rude, just not warm and friendly.

In summary, I can recommend this property and I will use it again soon.

Always try to stay when I'm visiting my son who is in the Navy in VA Beach. Excellent location near the highways and close enough to shopping and dozens of places to eat if you don't want to cook your food in your room!! Stayed in Rm 319 which is a 1 BR suite and the A/C worked great as did everything else. They have a wonderful indoor pool / jacuzzi too. Don't forget they have a gas grill you can use to BBQ food too.

This property was a welcome surprise. We needed a crash pad for the night in Norfolk and the Residence Inn had a great rate and decent reviews...so why not give it a shot. All around it was a good quality stay. The room was spacious, comfortable, clean and modern - no complaints. Lobby was also large and modern. MUCH more modern than many Residence Inns - would definitely recommend and stay here in the future. Property is also close to the downtown nightlife making it easy to walk to various bars, restaurants, etc. Only complaint is the parking fee $18! There are several lots for less, making it pretty easy to find a more economical option.

After traveling for nearly 3 weeks for work it was time to take a family break. The warm reception I received by the front desk staff was refreshing after a nearly 10 hour drive. I need to name two MVP's at the front desk, Cheryl and Tara made it happen for me despite my last minute request to be on the same floor as my children (the hotel was nearly at capacity). When we did get our room in this smoke free property it was clear that the persons who had recently stayed didn't adhere to this policy. I was really annoyed to say the least. Why do people do that? I don't think the $250.00 fine is worth it. The response once again from both Cheryl and Tara was professional and customer driven. I don't believe their response was because of my Platinum status but genuine care for guest.
My family and I had a great time, and the breakfast menu had variety in the two days we stayed. The dog friendly property didn't faze us either,no barking was heard.The rooms need to be updated, with the most recent look. The beds were great and my family was happy.I must admit the airplane were somewhat annoying in the early morning, but it is the Residence Norfolk Airport.