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Residence Inn Norfolk Airport: Traveler Reviews

3.0 of 5
1590 North Military Highway, Norfolk, VA 23502
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Residence Inn Norfolk Airport
Ranked #6 of 42 hotels in Norfolk
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80 reviews from our community

    Trip type
Traveler rating
    45
    23
    7
    3
    2
Date Rating
Bealeton, Virginia
Top Contributor
129 reviews 129 reviews
28 hotel reviews
Reviews in 47 cities Reviews in 47 cities
38 helpful votes 38 helpful votes
“EXCELLENT PLACE TO STAY - BUT”
4 of 5 stars Reviewed April 22, 2012

this is not my first stay here, it is always a pleasure. the rooms are excellent - air / heat work great and the rooms are all well stocked. the housekeeping staff is very attentive and friendly. breakfast is the same at all residence inns and coffee is available all night. My advice to you is do not stay on the fifth floor - they have very little water pressure... stayed in one room and moved only to find out that both had poor water pressure. talked to staff and it didn't change so i think they don't have any kind of pressure regulation like most hotels do that have more than four floors.

Room Tip: very close to airport but the noise didn't seem bad at all, they even have a shuttle to/from the...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmgNorfolk, General Manager at Residence Inn Norfolk Airport, responded to this review
April 28, 2012
Thank you for your continued business with Marriott Hotels but most especially with the Residence Inn Norfolk Airport. We do appreciate your comments and definitely want to know if we fail to meet your expectations. I apologize for the low water pressure you've experienced during your stay. I have asked my chief engineer to check our booster pump and ensure it is operating accordingly. I assure you that this is an isolated situation and we will correct immediately.

We hope that you will keep us in mind on your next visit to the Norfolk area.

At your service,

Louie Glenn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Friendly staff, clean hotel”
4 of 5 stars Reviewed April 9, 2012

Stayed here recently while visiting a college. The lady at the front desk was friendly and efficient. We were comfortable. I was especially pleased with how quiet the breakfast area was in the morning. It was a relaxing way to start the day.

Stayed March 2012, traveled with family
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Ask travelmore149362 about Residence Inn Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmgNorfolk, General Manager at Residence Inn Norfolk Airport, responded to this review
April 28, 2012
We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad we met your expectations by delivering the "Hospitality" every guests deserves.

Please keep us in mind in your future travels to the Norfolk area and make the Residence Inn by Marriott Norfolk Airport your "Home Away From Home."

At your service,

Louie Glenn
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Columbia SC
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“When in Norfolk, this hotel is a great choice”
5 of 5 stars Reviewed April 5, 2012

We used some points for a two night stay here. The staff were very friendly. The room was clean and comfortable. The breakfast was very good and the hotel seems to have a lot of nice amenities.

The only drawback is that it is an airport hotel and as such is close to the approach path of the airplanes. But the noise was not too bad and didn't keep me awake, even though I am a light sleeper.

Room Tip: Probably best to be on the side away from the airport.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Axsdata about Residence Inn Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmgNorfolk, General Manager at Residence Inn Norfolk Airport, responded to this review
April 28, 2012
We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad you enjoyed your stay. Unfortunately the noise from airplanes is difficult to overcome being an airport property, however, we do provide ear plugs at the front desk to help with the noise. I hope the airport noise does not keep you from staying with us in the future.

Please keep us in mind next time you are in the Norfolk area and make the Residence Inn by Marriott Norfolk Airport your "Home Away From Home."

Sincerely,

Louie Glenn
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San Diego, CA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
“Just as advertised”
4 of 5 stars Reviewed April 1, 2012

Stayed here the week of March 5th. Staff was friendly, clean and quiet room on the 5th floor. Good breakfast and so so manager's reception on selected evenings. Took advantage of the free shuttle service for the 5:30 AM departure. Just let front desk know ahead of time and they'll put your name on a sign up sheet so they can coordinate shuttle schedule. Just need to call front desk 15 min before departure to get updated status. When I got down to the lobby at 5:30 AM there was even coffee and muffins ready in the dining area.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask WillTravel about Residence Inn Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmgNorfolk, General Manager at Residence Inn Norfolk Airport, responded to this review
April 28, 2012
Thank you for taking the time to give us a wonderful review. We are glad that you enjoyed your stay at the Residence Inn Norfolk Airport and the amenities we have to offer. It is such a great feeling to hear feedback from our guests knowing somehow we have provided you with the Residence Inn's way of "Home Away from Home" experience.

We hope that you will always keep us in mind on your future travels to the Norfolk area.

At your service,


Louie Glenn
General Manager
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Cobourg, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great price and friendly staff”
3 of 5 stars Reviewed March 28, 2012

The staff were great. Hotel was clean. It was a bit confusing to get to but really a good location. The really only issues were that the pool was on the cool side and you could hear the planes above.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask Spamama_12 about Residence Inn Norfolk Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmgNorfolk, General Manager at Residence Inn Norfolk Airport, responded to this review
April 28, 2012
We thank you for your recent review of the Residence Inn by Marriott in Norfolk Airport. The comforts of our guests is our priority and we are glad...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Norfolk Airport

Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Residence Inn Norfolk Airport Hotel
Residence Inn Norfolk
Norfolk Residence Inn
Address: 1590 North Military Highway, Norfolk, VA 23502
Phone Number:
Region: United States > Virginia > Norfolk
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Norfolk
#3 Family Hotels in Norfolk
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 
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Residence Inn Norfolk Airport
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