I absolutely love this location.
My husband and I have stayed at the Sheraton Waterside a number of times.
We are both originally from the area and know first hand that this is one of the best hotels in the area. We have never been disappointed with our room and the customer service is always top notch.
Our most recent stay was just a month ago and once again we were not disappointed.
My husband wanted to surprise me with with a few gifts in the room. Several employees went above and beyond to help ensure that things were set up exactly as he wanted them. Even making sure that things that needed to be refrigerated were taken care of while we were away. This type of service is what keeps us coming back.
The rooms are always very clean and the beds, oh my goodness. I really wish I could take one of them home with me in my suitcase. The beds are so very comfortable. We always end up with the need to call the front desk the next morning in hopes that we can be granted a late check out because we just hate to have to leave those beds.
The rooms with the view of the River and Downtown Portsmouth are great and provide such a relaxing atmosphere at night by opening the curtain to allow the glow from the light to enter the room.
The only thing I would like to see change would maybe be the room decor.
Its can be a little dull however as I previously stated the rooms are clean and comfortable so the decor is no deal breaker for me.
The location is great. I love that Macarthur Mall is just a few blocks away.
There are also a ton of other restaurants in the area.
The parking is another story. The Valet servce is a bit on the expensive side however the service that they provide is great so we dont complain.
There is a parking garage that can be used but during the winter months, that walk can seem much longer than it actually is when trying to make it from that garage, down the street, and back to the hotel as the wind blows over the cold river water. So this is another reason we go ahead and dish out the money for the valet service.
- Official Description (provided by the hotel):
- Sheraton Norfolk Waterside Hotel is near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Norfolk
- Norfolk Sheraton