It was very convenient after finishing my meeting downtown to see the hotel and pull right in. The valet guys watched my car and I went in to book my room. The rate was twice as much as other hotels outside the downtown area. When I went out to park my car I was directed to a pay parking garage 1/4 mile away and was advised to park instead at the valet at a cost of $22. I chose it because I didn't want to walk far with my suit case. Everything in the room looked new and OK on the surface. Other than the dark coffee splatter all over the wall the room was pretty clean. I went to the bathroom and went to turn the faucet on and noticed it was not fastened very well to the sink. Then I noticed there was no hot water. I went to log on to the house internet system and was surprised to see that it cost an additional $9.49 per day. I thought that was odd given that most other hotels offer internet access for free. The internet access was slower than it should have been for the charge. When I finally turned in and layed on the bed I found myself laying in a gaping hole caused by on old worn out matress. I tried moving around but couldn't escape it so I ended up sleeping on the floor.
The next morning I turned on the shower and waited...and waited...and waited.. for the water to get hot. After discharging 100 gallons of water I got luke warm at best.
So over all the convenience and location where great, but the hotel seemed more interested in what was in my wallet then the room they sold me. It was not worth the $192.00 total bill for one night.
- Official Description (provided by the hotel):
- Sheraton Norfolk Waterside Hotel is near Virginia Symphony, Chrystler Museum, and Nauticus. We have 16 meeting rooms, totaling 35,000 sq ft of event space, some of which have gorgeous harborside views ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Norfolk
- Norfolk Sheraton