The communal spaces and staff at the front desk were very kind and welcoming. My only complaints are in regards to the state of the rooms and the maid service. I am unsure if the maids are told to do this, but after 2 days of being snowed in, working from my room, the maid did not replenish anything besides my towels the next day. This left my toiletries and my coffee bar severely depleted for the next day. Turning over a room the day before a guest leaves seems counterproductive if they only have one day left. The hotel may just be old, but the room itself seems to be in disarray; mostly in the bathrooms. My bathroom had a leaking shower-head, a broken light, paint damage on the ceiling, and tarnished metal everywhere. There were also hairs in the shower and my towels, making me think that some items might not have been turned over since the last guest. I was thoroughly disappointed based on my expectations for Hiltons, but for the price I guess you can't expect much!
- Official Description (provided by the hotel):
- Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Norfolk Airport Hotel Norfolk
- Hilton Hotel Norfolk Airport
- Norfolk Hilton