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“My recent stay in VA” 3 of 5 stars
Review of DoubleTree by Hilton Hotel Norfolk Airport

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DoubleTree by Hilton Hotel Norfolk Airport
3.5 of 5 Hotel   |   1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)   |  
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Ranked #12 of 39 Hotels in Norfolk
Viginia Beach
1 review
“My recent stay in VA”
3 of 5 stars Reviewed 3 days ago NEW

mediocre. The room and building was constantly too warm. The food in Max and Erma's was poor. Even tho we had free breakfast, I chose not to eat it. I stayed on sixth floor and one elevator did not work. took a long time to go to and from room. The cable did not work most of the time. I had long days of meetings and just wanted to relax in a comfortable room and watch TV. That did not happen. Was happy to leave and go home

  • Stayed November 2014, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
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    34
    18
    7
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 6 days ago NEW

My stay was pleasant & the room well maintained. This hotel is very convenient to the airport. Food service & quality in the restaurant and bar was good. I would definitely stay again if returning to Norfolk on business.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
1 review
4 of 5 stars Reviewed 1 week ago

Good experience. Nice staff. Restaurant is convenient and pretty average food. Close proximity to airport. I would stay here again if I had the opportunity to be in Norfolk, Virginia again. Thank you Double Tree hotel for the stay

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed 1 week ago

Room outdated, furniture was beat, no fan in the shower bath. Desk staff not too helpful when we made a couple of requests. We thought we were getting a continental breakfast as part of thew 103.00 but we were told it ost 7.00 more for each of us found out the restaurant was offering coffee complimentary the second morning after getting conflicting information from the desk! Heat was sporadic. Gym needs an upgrade for what was given paid too much.

  • Stayed November 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria VA
1 review
5 of 5 stars Reviewed 1 week ago

Clean, quiet, convenient to Norfolk and VaBeach. Parking plentiful. A short overnight stay, easy in, easy out. Must have 200 characters in this box, so: lkgj;vp apcmtpaewou oucfanpiuoervnp portnpacfup

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I love how many changes have been made to this property. It looks so much better than before it bacame a Doubletree. My checkin was smooth and very pleasant. Major thanks to housekeeping during my stay. I did eat in the restaurant for breakfast and dinner. Both meals were nice. Overall nice stay nothing to complain about

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review, 1 week ago
We appreciate you taking time out of your day to recognize the improvements we've made to our property. Our goal is to provide each guest an outstanding experience and are excited that we exceeded this objective. We look forward to having you as a guest in the near future.

E. Dellinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 2 weeks ago

very nice hotel except there's no free breakfast :( which is what I'm used to (from Marriott chains). Close to Target & Wal-Mart which is always a plus ;) Would definitely recommend it to friends flying into Norfolk/Virginia Beach area.

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DellE1992, Executive Assistant at DoubleTree by Hilton Hotel Norfolk Airport, responded to this review, 1 week ago
Thank you for the positive comments regarding our hotel; we appreciate all feedback. Regarding breakfast, we do offer a rate plan that includes a complimentary breakfast; if that is an important amenity for you please review the Bed and Breakfast option for your next visit. We hope to see you in the near future and we'll have a warm DoubleTree Chocolate Chip and Walnut Cookie waiting for you.

E. Dellinger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Norfolk Airport

Address: 1500 North Military Highway, Norfolk, VA 23502-1813 (Formerly Hilton Norfolk Airport)
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Norfolk Airport 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Norfolk Airport. Located in the heart of Hampton Roads, this DoubleTree property features complimentary shuttle service to and from Norfolk International Airport. This hotel’s prime location off I-64 offers guests easy access to local attractions from the Norfolk Naval Base to the Virginia Beach oceanfront.Our newly renovated hotel features all of the comforts you expect with DoubleTree. Indulge in our signature DoubleTree cookie when you arrive, make yourself at home in one of our comfortable, stylish guest rooms, check emails with the complimentary WiFi, and settle in for a great night’s rest in our Sweet Dreams bedding. Enjoy the convenience of being just a quick drive from major military installations including Norfolk Naval Base, Little Creek Amphibious Base, and Portsmouth Naval Shipyard. In addition, our corporate partners nearby include CMA CGM, Zim American Shipping, Wellpoint, Virginia Oncology, and Sentara Norfolk General Hospital.Visit our onsite restaurant, Max & Erma’s for breakfast, lunch, or dinner. Or opt to order room service and dine in the comfort of your own guestroom. If you are looking for a site to host your next meeting or social event, consider the DoubleTree by Hilton Hotel Norfolk Airport. Our elegant banquet space can accommodate up to 300 guests in the Commonwealth Ballroom or 120 guests for a more intimate setting in the Willoughby Room. ... more   less 
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Also Known As:
Hilton Norfolk Airport Hotel Norfolk
Hilton Hotel Norfolk Airport
Norfolk Hilton

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