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“Decent Stay at Econo Lodge Norfolk” 5 of 5 stars
Review of Econo Lodge Near Norfolk State University

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Econo Lodge Near Norfolk State University
1.5 of 5 Motel   |   865 N. Military Hwy., Norfolk, VA 23502   |  
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Ranked #17 of 39 Hotels in Norfolk
Hampton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Decent Stay at Econo Lodge Norfolk”
5 of 5 stars Reviewed September 4, 2013

I have read many negative reviews about this particular property , however, after spending a night there it was not like I expected. The staff and service was excellent, the desk clerk was very knowledgable about the area and the hotel. Housekeeping was excellent. I found the room furniture and bedding to be in good taste, and the bathrooms and tub clean . There were no people hanging around even though some of the reviews I have read say that there are savory people hanging around. Over all my stay was excellent and I find that sometime people write negative things about hotels because they have had a negative experience somewhere else. Choice Hotels is world reknown, however, they always never advertise about the Econo Lodge Brand so to find a good Econo Lodge we should not write bad things about them as they are already paying too much for the Choice supposed to be advertising.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, Manager at Econo Lodge Near Norfolk State University, responded to this review, September 7, 2013
Thanks you very much for your review.

We will look forward for your future stay.


Sincerely

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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26 reviews from our community

Traveler rating
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    3
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Bangkok, Thailand
Top Contributor
149 reviews 149 reviews
51 hotel reviews
Reviews in 83 cities Reviews in 83 cities
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed August 31, 2013 via mobile

Wanted to like this place based on the good review but really can't.
- Pull up the blanket and found really dirty bed cover. Turned out, I pull up too many layers. The bed consist of dirty mite cover, really old blanket, and really thin bed sheet. That's what you sleep on. The top layers consist of another thin (see through) sheet and old comforter. That's what you put over you at night. It neither felt clean nor comfortable.
- Bath amenities consisted of a mini soap and partially used mini shampoo. Yes, used. Two bath towels provided weren't much better. One had dark spots in the middle, the other had red stains around the edge.
- Remodeled room that still looks old. New coat of paint can't cover up the old smelly room. Expensive Herman Miller chair in room, why? Fridge and microwave so dirty on outside you wouldn't want to touch it.
- Breakfast litterally consist of white bread, mini muffins, and coffee. Walked in then walked out in seconds. The picture is definitely not accurate not even close.
- Fee!!! Fridge and microwave fee. Didn't ask for them but I can take that. Then there's an unpublished HOTEL FEE added. Get real.
This place does not even worth an Econo Lodge name.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, Manager at Econo Lodge Near Norfolk State University, responded to this review, September 10, 2013
thanks a lot for review and you most welcome for your next stay at our hotel and we will try to make your stay than your last stay.

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hershey, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 14, 2013

Econo Lodge Near Norfolk State University Norfolk Airport (ORF)
865 North Military Highway, Norfolk, VA 23502
757-461-4865
It took me a while to gather my thoughts so I could submit this I felt so ripped off when I arrived at my destination. The location was unsafe, and filthy. There where drug dealers walking around the premises of the building as well as drug users. The place was very very dirty the smell of urine reeked as soon as I stepped out of my vehicle. I contacted Customer Service and explained what I found and stated that it was just unsafe for me to stay there and they basically told me we are so sorry but to bad there is nothing we can do. The attended laughed and stated “Didn’t you know where you were staying.” When I requested a refund because of the conditions. I feel that Priceline.com did not have an ounce of appreciation for its customers when I encountered this. I did not expect to be treated like this or have my life placed in harm’s way. I asked if they would be willing to put me in another hotel and was told no. The pictures online seemed to be enhanced because they are nothing compared to what this place really is. This location should not be on the website as a choice for customers to choose from its just unsafe. I will not recommended Priceline to anyone I know in the future. Being in the Military word of mouth goes far when you inform your soldiers of good places online to get deals. I know no one from Priceline will contact me about this as they hold no regard on good customer Service.

Stayed July 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, Manager at Econo Lodge Near Norfolk State University, responded to this review, September 10, 2013
thanks a lot for review and you most welcome for your next stay at our hotel and we will try to make your stay than your last stay.

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
virginia, Virginia, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2013

This was my first trip to Norfolk Va. I was surprised by the cleanliness and professionalism of the staff. the gentleman at the desk late night was very helpful and knew a lot about the area. I will be staying there again in the future.There are several restaurants close to the hotel.The hotel was very nice in general, it appeared to be newly renovated. Amenities such as Wi-Fi, parking, and a complimentary continental breakfast all contributed to making this hotel a very good choice for everyone stay.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, Manager at Econo Lodge Near Norfolk State University, responded to this review, July 17, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

I do not give excellent or superior on any rating, however, this facility went above and beyond everything. The staff was very pleasant and friendly. They made you feel as if you were the only one there. Manger went beyond in finding an iPhone charger and sending to me. Our room was modern. The bed ensured a restful night's sleep. Great place to stay if you are in the area.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, General Manager at Econo Lodge Near Norfolk State University, responded to this review, July 8, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

Surprised to see newly renovated upgrade, work well done, what was the place before and now it is upgraded to excellent standards, this ECONOLODGE, 865 N. MILITARY HWY IN NORFOLK, is located at a very convient location near major shopping areas mall and other commercial businesses and off-course not that far from the INTERNATIONAL AIRPORT - NORFOLK. My stay with my family was orsam, we enjoyed our stay, the rate was good for the facilities and upgrade of this motel. I slept very well ans woke up very fresh and full of energy, the staff is very professional and the management took great care of the hygenic conditions, so the rooms were very clean. what can i ask for more?

Room Tip: I stayed on the north side of the building on the top floor, enjoyed my stay with my family.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, General Manager at Econo Lodge Near Norfolk State University, responded to this review, July 3, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Vishal
General Manager
Econo Lodge, Norfolk, VA
7574614865
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake, Virginia
1 review
5 of 5 stars Reviewed July 1, 2013

i staid there with my co-worker and we had good time. rooms are newly renoveted, beds are very comfortable. very clean, we will go there for every time we will have any job to do in norfolk. me and my whole group like this hotel, also hotel location is very nice. evrything is close by even shopping mall for free time. free wifi, free breakfast and safe.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vishal P, General Manager at Econo Lodge Near Norfolk State University, responded to this review, July 3, 2013
Thanks you very much for your review.

We will look forward for your future stay.


Sincerely

Vishal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Near Norfolk State University

Address: 865 N. Military Hwy., Norfolk, VA 23502
Phone Number:
Location: United States > Virginia > Norfolk
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #17 of 39 Hotels in Norfolk
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Econo Lodge Near Norfolk State University 1.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Econo Lodge Norfolk
Norfolk Econo Lodge

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