My wife and I stayed at the hotel for a night out on the town. The check in process was really easy once we got to the front lobby, the booking was a little troublesome when we called to book our stay we just passed from one employee to another. The hotel staff was very friendly and welcoming with quick access to the room and parking lot.
The room was very well decorated with a very comfortable bed and soft, clean sheets. We had a great night and slept in, which happens very rarely. The carpet was clean as well as the bathroom. We had an amazing view of the beautiful downtown Norfolk. It was a little rainy but overall did not ruin our stay.
We went down to the Piano Lounge where we met Henry the bartender. Henry was such a great person to talk to as he tried so hard to remember our names was able to hold such a great conversation with all the lounge guest. He made our drinks perfect! Not easy to do when you have some very unique request.
I highly recommend this hotel to any Norfolk visitor that wants a relaxing and comfortable stay while vacationing in the Amazing Downtown Nofrolk.