On my last trip, I stayed at the Sheraton Waterside, but this is now my first choice hotel when in Norfolk. I arrived at 10PM on Saturday night from San Francisco, very tired. I felt as if I was being welcomed home. The evening staff was teriffic, very accomodating, and made sure I had just what I needed. The hotel is about a year old; my room was on the 7th floor. Elevators arrived quickly, I didn't wait long at all, even though the hotel was sold out. The rooms are suites with full kitchens, stocked so I could make lunches and dinner. Pets are welcomed for a cleaning feel. There is an indoor pool, jacuzzi, and workout room on the main lobby floor. Breakfast and internet are included; parking for a fee in the garage across the street with in and out parking for 24 hours. After my experience the first night, I cancelled my reservation at the full service Sheraton Waterside, and continued my stay here. Why stay anywhere else?