When Sabine is around, this basic hotel hums. She is an excellent host and she provides good service, but not everyone else in her team does and we did not really enjoy our stay. This is a balanced report, so here are the minuses and the plusses.
Rooms: We found rust stains under the metal dispenser for liquid soap in the bathroom basin and endured the temperamental and irregular hot water supply. We didn't like the the rubberised room curtains in the bedroom that didn't pull open; and surely it is unnecessary to have lighting in the room that is too dim to read by.
Service: We were horrified by hot water for tea served in a glass teapot with a jagged broken spout (and no apology). When we asked for Prosecco for a celebration drink, we got a fizzy wine with no fizz (and - after the cork had been removed without a pop - no opportunity to taste it before it was poured out for everyone ).
Food: The food was simple but not bad, however they served tiny little fish at dinner which they said was actually baby cod. Whatever it was, the Mediterranean is getting fished out – they should wait for their fish to grow. Bread at breakfast was good but by dinnertime some of it was so tough that you could hardly chew it. There was no fruit at breakfast or vegetables (except cold potatoes) at dinner; and there was no choice so one of us who doesn’t eat fish was in trouble. At breakfast you don't get orange juice unless you ask for it - we found that out too late.
The score of 3 represents an average. The plus points are many and appear in other Tripadvisor reports. Excellent location in lovely countryside for walking in the hills or visiting the beach and local towns. Good value for money. Lots of advice from Sabine on what to do and where to go during the day. She is clearly a hostess who wants her guests to be happy. Following the disastrous non-fizzy wine incident, we arrived home after a birthday dinner in nearby Taormina to find our friends’ room had a ‘Happy Birthday’ sign up and a bottle of Prosecco with a chocolate cake to go with it. That’s Sabine for you. When she’s around, this place hums.
- Also Known As:
- Casale Romano Sicily, Italy - Motta Camastra
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