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“We won't be staying at this hotel again.” 2 of 5 stars
Review of Torre Macauda

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Torre Macauda
3.0 of 5 Hotel   |   SS 115 Contrada Macauda, 92019 Sciacca, Sicily, Italy   |  
Hotel amenities
Ranked #10 of 12 hotels in Sciacca
Wroclaw, Poland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“We won't be staying at this hotel again.”
2 of 5 stars Reviewed June 22, 2012

They assured us that your reservation was guaranteed whatever time you arrive - but let the hotel know if you're going to be later than 11pm.
So we contacted them to let them know of our late arrival. Upon arriving, we were told that they had cancelled our room because we didn't show up. In the end, we booked another room - so beware.

The room was basic - as we expected, but it could've been cleaner. Tea was provided in the rooms. The bed was uncomfortable.

We won't be staying at this hotel again.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Delray Beach, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 8, 2011

We travel extensively and were extremely disappointed with this hotel. The service was horrible (room never cleaned and no fresh towels), the reception desk people were indifferent and couldn't care less about the guests, the hotel was old, ugly and dirty. The hallways to the room areas used circa 1970's blue/green linoleum in the hallways with stark white walls. The room looked like an army barracks or a college dormitory with a rock-hard bed, ancient pillows (had to ask more than twice for extra pillows), old ratty towels, a 30-year-old television that didn't work, no dressers or drawer space - only formica shelves.

The kicker was the balcony. The balcony had no furniture on it so you couldn't sit on it to get out of the ugly room. The balcony also had no privacy. There was a single railing on each side so your neighbors were literally right there next to you. The neighbors in this hotel were noisey, screaming families with no class. The kids were running and screaming all over this hotel, the pool areas, the common areas all hours of the day and night. They also had a very loud pool line dancing class every afternoon with full amplification that seemed to last for hours on end. Also, mothers were bringing toddlers wearing diapers in the pool. This is grossly unsanitary but no-one seemed to care. Needless to say, there was no way we would think of going in that pool. There was a half-way decent beach that they'd bring you down by a shuttle. Lots of steps, rocks and then a small area of sand. Nothing to write home about.

The dining area was like a school cafeteria with a terrible buffet with horrible food. We endured that torture once and that was it. People came to dinner wearing their bathing suits. It was really gross.

This is not a hotel for couples. It is meant for people with out of control screaming children that believe being about :20 minutes from the next closest town in the middle of nowhere is the place to be for a vacation. I would never stay at this horrible place again. You would be better off in a bed and breakfast in Sciacca, or better yet, stay in Agrigento where there are very nice hotels and a lovely and clean city with some culture and history.

  • Stayed August 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 6, 2010

I was bougjht a week in the hotel and was deeply disappoitment byset of possible activity: if you do not have a car only you can do is sun beaching and eating inlonely resotaunt. Hotelis located in isolated place with animatin in Italian only. I stayed in appoartment - there is kitchen but no windows and no AC, so in nigh it becomes too hot. The room was not cleand during one week and hotel required to pay extra 30 euros to clean in after my leaving - standart practise of the above charge.

  • Stayed July 2010, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2009

Torre Macauda situated less than 10 minutes drive from the beautiful town of Sciacca is an undiscovered jewel on the southwest coast of Sicily. It offers everything from sun, sea, sand, fun, theatre, music, dancing, comedy, great food,wine and brillant company. If you are looking for the real taste of italian culture we believe this is the place to go. They have own private beach where you can either be transported to it by their own bus or you can also take the five minute romantic stroll down through the woods and smell all the beautiful pines, euculptus trees and taste the sea water on your lips. The village is geared for the young at heart accomodating the needs of all age groups. (You can stay either in the hotel or their lovely individual cottages) The staff are the best you will meet anywhere in the world and make every effort to ensure your stay is perfect. We were amazed at how well everyone worked together. The team work is to be admired and complimented. Just one of our favourite things whilst on this visit was the fantastic barbeque organised at the pool on a Thursday evening, it would take others a month to organise it, here it was done in a day and the result was beautiful food, fantastic colours and the aromas. oh folks it was to die for. It was like the best wedding we were ever at and thought about renewing our vows on our next vist and telling our friends that we were inviting lots of our italian friends to our wedding and making sure it co-insided with the barbeque! oh how everyone would be impressed.
Torre Macauda offers many ways of discovering Sicily:visits to Mount Etna, Temples@Sellinunte, Riberia Market, Temples @ Agrigento and lots of other spectacular sights. However as the Villagelhas everything you could possibly want it can be hard to tear yourselve away. Just some of the things to do: yoga, acqua aerobics, archery, kids club, theatre, quad biking, horse riding, water sports, Disco, or you just want some peace and quiet and a romantic time, it’s all here. Torre Macauda puts into practice what others can only talk about. The reason for this we believe is that all those involved, staff management alike really do put the customer first and are happy and proud in their jobs and so sincere in their aim to provide a magnificent service.
Our only complaint was the days went to fast on us. We were entertained from morning to late at night, you will find it hard to leave the village and the fantastic facilities it offers. We were hoping our flights would be cancelled.

The other clients staying at the village went out of their way each day whether at meal times or out and about to also make sure we felt welcome, where would it happen? They came over or sent there children over to talk to us and gave us the thumbs up so many times. We have never experienced being made feel so welcome anywhere.

The professionalism and spirit of the staff at Torre Macauda is out on it’s own. If you go to visit make sure to say ciao to Baldo and Ida at Reception, to Roberto and all his team at the bar, to Joe in the souveneir shop, all the guys in the restaurant who just make meal time a pleasure and to all the guys in photovillage, thank you all for so many beautiful memories. And lets not forget the very creative and talented crew of gattomatto amzone though our italian is very poor except for the few basics we understood and thorougly appreciated your comedy sketches and will be laughing for sometime to come. Cafe Royale is brillant.

Trying to sum it all up is very hard. Torre Macuada makes the dream a reality we dare you to go and experience it’s uniqueness and wish all those associated with Torre Macauda continued success for the future and look forward to returning next year and every year thereafter hopefully. If we win the lotto we will want a share in it.

Finally don’t forget to tell them that Giovanni Trapattoni is now half Irish.

The Daly-Mulligan Family
Waterford
Ireland
July 2009.
The Daly-Mulligan Family Tops for Torre Macauda Village
No Mosquitos, if there was they didn’t bite us and we always get bit anywhere else we go.
Crystal clear sea and so Blue
Swimming pools – safe and clean
Life guards in action both at beach and at pool.
Food to die for
Snacks, beverages and ice creams available always
Prices reasonable
Gardens ornate and private
Scenery – bury us here please!
Space and privacy for all
Environmentally friendly solar heating, water treatment, etc.
Free sunbeds and umbrellas both at pool and private beach
Free fresh drinking water available at bar, pool and restaurant.
Safety & Security in all activities and all areas
Free parking lots of spaces in the shade
Easily reachable to everywhere
Cleanliness & Hygiene paramount in all they undertook
Service 24 hours 7 days a week. (excellent)
They integrated people with intellectual disabilities into employment
Team work in all areas of their services a unique spirit and culture
Excellent entertainment programme & their use of technology during these activities was excellent.
We felt young, healthy and full of life it gave us a renewed and positive outlook for the future.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 29, 2007

We stayed at two different properties on the island of Sicily, the Torre Macauda being the first for 3 nights in late May. The pluses: room was clean, spacious and comfortable. The minuses: lack of basic amenities starting with no potable water in the room -- if you wanted drinking water (and who doesn't?) or anything to drink at all you had to purchase a "debit card" for any amount you wished from which 5 euro would be held back once it was used up or returned for refund. Drinking water was 1,50 euro a bottle. No hair dryer or steam iron in the room. Staff told me I would have to pay a refundable 20 euro deposit to "rent" the hair dryer and iron, which I did. Just about all of the rooms face the pool area and Saturday night for about 2 hours from 9 pm to 11 pm or so, three performers sang along to loud pre-recorded music, so sleep was impossible until they finished. No internet service at all anywhere on the hotel property.

Stayed May 2007
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, England
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 24, 2006

We booked the holiday as a short break, with an on-site Holiday firm, assuming they would book us into a suitable resort.
The Hotel, it turned-out was occupied by 99.9% Italian holiday makers. We were the only foreign nationals, and the staff were struggling to understand English
During the week it is reasonably quiet, however Saturday to Monday it is used as a long weekend break Hotel, for the local islanders, and is jam packed solid.
As there is only one outside pool it becomes totally claustrophobic, and the beach can only be easily reached by bus.
The nearest town and shopping area is Sciacca which is some 6 kilometres away, and only easily accessible if you have your own transport.
Sciacca is very much an industrial town with a large Harbour, and therefore do not expect to find any localized decent beaches.
There are some beautiful beaches within the area, but they are hard to find and you will need your own transport.
The hotel complex has obviously been refurbished, internally, very recently and the rooms were airy and comfortable. However the exterior is to say the least "very tired looking".
Disappointed is the least I can say for the Hotel and the local area. However I have no doubt that I will return to Sicily at some stage I find an Island worthwhile stay at.

  • Liked — Very little
  • Disliked — The isolation
  • Tips/Secrets — Check with Tripadvisor before you book, and do not rely on advise given by on-line advisors
  • Stayed July 2006, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Torre Macauda

Address: SS 115 Contrada Macauda, 92019 Sciacca, Sicily, Italy
Location: Italy > Sicily > Province of Agrigento > Sciacca
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #10 of 12 hotels in Sciacca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Torre Macauda 3*
Reservation Options:
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Also Known As:
Torre Macauda Sciacca, Sicily, Italy
Torre Macauda Hotel Sciacca

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