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“Surreal experience” 1 of 5 stars
Review of Da Rino

Da Rino
Via Garibaldi, 10, Levanto, Italy
+39 0187 813475
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Ranked #5 of 48 restaurants in Levanto
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romance, Local cuisine, Special occasions
Dining options: Dinner, Reservations, Late Night
sydney
Senior Contributor
43 reviews 43 reviews
11 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
78 helpful votes 78 helpful votes
“Surreal experience”
1 of 5 stars Reviewed July 4, 2013 via mobile

We decided to eat at this restaurant last night. It was very busy and no outside table was available. We were offered an inside table which was fine with us. We sensed a very frazzled and stressed staff but could see they were very busy. But after sitting at our table for over 20 mins with absolutely zero service and being totally ignored whilst others were being served/orders taken we got up and left.
After 2.5 weeks of travelling in Italy and dinner in an equally busy little restaurant in the same town this was our first negative experience of dining in Italy.
Clearly I can't recommend their food but on a service front I would say appalling! No excuse. By the way no one acknowledged us or asked why we were leaving when we got up to leave.

Visited July 2013
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Rdg75, Proprietario at Da Rino, responded to this review, August 12, 2013
Dear guest, we are writing to give you our apologies , the evening you leave our restaurant we were so sorry... At first we didn't understand the reason ,but then we understood that it was because nobody took your order...both the waitress thought your order was already been taken from the other one, because you had already drinking on your table ...there was a misunderstanding.
It was a busy night and we work hard to do our best...we are so sorry for your bad experience but unfortunately it happened .. We are humans!! We hope you will give us another chance .
Staff Da Rino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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294 reviews from our community

82% Recommend
    114
    129
    35
    14
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 restaurant reviews
“Classy Restaurant and Food in Levanto”
4 of 5 stars Reviewed June 21, 2013

This restaurant has a nice outdoor setting for a lovely meal in Levanto. Large portion size. The smoked tuna appetizer is a meal in itself. The owner is very active and attentive to patrons' needs. The restaurant accepts credit cards which is not the case of an overrated restaurant in Levanto.

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Amazing tiramisu and service!”
5 of 5 stars Reviewed June 12, 2013 via mobile

Prices - antipasti range 8-10 eur. Primi - 12-16. Secondi 12-16 plus garnish 4 eur. Home wine 1/2 ltr 6 eur, deserts 5 eur.
We sit down as we loved the place and atmosphere (outside). Then got a bit disappointed with the selection - there were no risotto, just a few pastas, some fish and sea food and 3 meat courses (beef) and of course antipasti (same as everywhere). But as we ordered - pasta with pesto, fish of the day (dorada), beef steak - everything was yummy!! And desert suggested by the waitress (tiramisu) was to die for. Service also was very good (it s italy, dont expect it very fast) and kind. So overall - 4.5 out of 5 for sure!

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern IN
Top Contributor
68 reviews 68 reviews
13 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
“Good food-ok service”
4 of 5 stars Reviewed May 26, 2013

We enjoyed our meal here, but didn't care for the waitress. For 2 people our bill was $70 USD and we didn't even have wine! Not sure I would go back to this restaurant because of the price and service.

  • Visited May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice evening”
4 of 5 stars Reviewed May 25, 2013

Quiet efficient restaurant. For a busy tourist town it was good food at expected prices. Bresaola was a great plate. The simple grilled fish was done perfectly.

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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