I chose this hotel because their prices were a tad lower than those at Cinque Terre and we would be getting a much higher quality for our money than at Cinque Terre. It really is a beautiful hotel, very modern and wonderfully designed. The breakfast they served was the best hotel breakfast I've ever had (chocolate croissants, fresh strawberries and fruits, good bread, eggs, ham, cheese, etc) - not a huge choice but really good quality stuff. Service was also good.
However, due to their location (10-15mins by car to Levanto via a very windy road up the hill) it is not really suitable for guests who don't have their own transportation. I had the impression that they would have a more frequent shuttle service to Levanto, but it is only once at 9:30am and once around 6:30-7pm. If you want to leave at other times, you would need to get their taxi service which is 10 Euros each way (if I remember right) and you will need to arrange and wait till they arrive, but they were always happy to accommodate your required time. We paid 50 Euros in total for the taxi services for our 3 night stay, took their shuttle only twice because it was really too early and you won't be able to sleep in or have dinner in the town.
I guess that is a small price to pay for the high quality of accommodation you get in return, but it might be inconvenient for many.
As for the restaurant that everyone raved about here, I must say it was a disappointment. The inside of the restaurant was pretty special. But the food was just ok, not that great. Another downside, the waitress was really stressed and on a mission (the restaurant was full) I guess sitting next to the kitchen door didn't help! It made me feel like too much was going on and I couldn't really relax and just enjoy the dinner. And when we were done with our food and wanted to get the bill, we had to ask for it numerous times (said waitress serving our table had disappeared), and we waited a long time. When we finally got the bill, it wasn't itemized, just a final number.
To close on a good note, the hotel is really something special, and if you have a car or just want a relaxing getaway weekend - no tourist village hopping - this is the place to go! The service is great, and the owners are a young surfing couple who are really nice. The restaurant is worth a try since you're living there already, maybe you'll have better luck than me!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.