The best aspects of this hotel are the friendly staff, the great menus at dinner and the hotel facilities including the pools, beach and gardens.
Book a room with a sea view and balcony. I was in room 215 and although the view was not completely uninterrupted, we could see the sea and the balcony was pleasant to sit on, particularly when some amazing fireworks were let off as part of a festival. Absolutely brilliant.
The rooms were immaculate, the twin beds comfortable and every night we received a turn down service with chocolates left on our pillows. Robes and slippers were also provided.
Great bathroom with plenty of hot water at a good pressure.
The breakfast was served in an open air dining area with an overhead sunscreen and was extensive - breads, toast, boiled eggs, scrambled eggs, bacon, sausage, fresh fruit, melon, yoghurt, actimel, cold meats, cheese, cereal, fruit juices, water and even Prosecco - and the waiters will ask you what coffee you want so you can choose an espresso or capuccino rather than get served a bland generic tourist coffee. The breakfast was also served from 8am to 10.30am which was very relaxing.
The hotel grounds are immaculate and one night we had a gala dinner with champagne and drinks served in the garden before an amazing dinner with numerous courses. Most people dress for dinner and the gala dinner asks for 'a touch of elegance' although there were some gents who turned up in jeans and polo shirts.
The food really is five star here and I am always cautious when booking half board, but wow, what a selection and great quality. The wine list only has Italian wines which is understandable and there are some rather nice Ischian wines available. Most evenings there was some sort of entertainment ie a pianist or singer. We didn't hang around for this but many people did.
The hotel clientele were mainly German and Russians and aged 50-plus and up to late 70s and most of them were very well fed to put it politely, so ladies, please don't worry about going on any crash diet to look good on the poolside or beach. No-one cares and you can relax. There were two pre-school children at the hotel when we were there, who were very well behaved, but there isn't much for children to do apart from use the pool and the beach, although it is packed with loungers and is not a swathe of golden sand.
The main pool was empty most of the time and the mineral pool was also used very little but it is amazing. It is about 36 degrees and there are lots of bubbling jets if you push the buttons on the poolside. It's great using this pool then taking a dip in the swimming pool.
We never had a problem getting a lounger but we did stay at the hotel from September 5 and it wasn't too busy.
The beach is also pleasant with a toilet, changing facilities and a shower room. At first it appears that people have reserved loungers by putting books and magazines on them, but it was the hotel beach attendant who does this. I am not sure why. We always got a lounger. Choose the ones away from the sea front as these can get wet when big ships pass by sending waves crashing against the sea wall.
We took snorkels and there is a bit of sea life to watch. On the beach is a little cafe called Cristinas and although it looks basic, it serves some smashing traditional food at a fraction of the cost of the hotel.
We had some great calimari, bruschetta and beer of course. Great coffee too. They are also very friendly.
We didn't use the health spa but I did pop into the gym where the indoor swimming pool is. It's very, very hot in the gym area which is separated from the pool with screens. There is a cross trainer, treadmill and bike and weight machine. The machines are pretty primitive, but you can get an hour of calorie burning in before tucking into a great evening meal. The gym and pool facilities are free and clean towels and a free water machine is available in the gym. There are no staff manning the gym, you just help yourself which is nice.
The hotel is a pleasant ten minute walk into the main shopping/restaurant area on typical cobbled streets. There is a road along the seafront which is good for running, although it is very hot and quite humid so a walk or jog is best done in the evening.
The castle is about a 25 minute walk but this is also pleasant. The island is busy, bustling and the people very friendly.
The hotel staff are very helpful and nothing is too much trouble. We made our own way to the hotel from Naples airport and on the way home we asked the concierge to organise it for us which was done efficiently. A taxi took us to the port in Ischia, our ferry tickets were organised and our luggage placed on the ferry. A limo collected us at the port in Naples and took us to the airport for just 55 Euros each, not much more than using public transport and organising it yourself.
I can't praise the staff enough who are so friendly and kind without being intrusive. There is also a small library of books in the reception area and ask the concierge for wi-fi access which is free while you stay and he/she will issue with a code to log in.
I would return to this hotel and this lovely island which has so much to offer and fewer tourists than the Amalfi coast and other parts of Italy.
Ensure you book a seaview balcony room
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.