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“San Montano - heavenly” 5 of 5 stars
Review of San Montano Resort & SPA

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San Montano Resort & SPA
5.0 of 5 Hotel   |   Via Monte Vico, 80076 Lacco Ameno, Isola d'Ischia, Italy   |  
Hotel amenities
Ranked #1 of 17 Hotels in Lacco Ameno
Certificate of Excellence 2014
london
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“San Montano - heavenly”
5 of 5 stars Reviewed July 10, 2014

Second visit to San Montano, the setting is glorious, outstanding service, exquisite cuisine. All the team go out of their way to be cheerful, professional and helpful. Vicenzo, concierge; Francesco and Peitro, chauffeurs are immensely kind and helpful.
The Terrace Bar is beautifully located overlooking the mountain and Lacco Ameno's harbour. Cannot speak highly enough about this Resort. Maggi N.

Room Tip: Recommend a sea view room to enjoy the harbour of Lacco Ameno.
See more room tips
  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, July 14, 2014
Dear guest,
thanks a lot for the nice words that I will share with all my employees. It's a pleasure that our hardwork is recognized even if there is no limit to the best service to be provided. We hope to see you back at our Resort. In the meantime GRAZIE
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203 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

My third trip to Ischia and I think this hotel is the best on island because:

1. LOCATION. It's on top of a mountain with 360 degree views and lots of quiet and privacy.
2. SPA. Has 6 different thermal pools and a saltwater pool. Other hotels seem to have only 2-3. Also many treatments at prices lower than other hotels (hour long massages for 60-80 euros, vs. 100-120 euros elsewhere)
3. GOOD MANAGEMENT. Mauricio the GM is ex Four Seasons and it shows. Staff seem motivated to work harder and more attentive than other Italian coastal hotels.
4. NICE ROOMS. Seems it was built in early 70s but renovated in last ten years. Large and comfortable, all seeming to have balconies or terraces.
5. GREAT FOOD. Two restaurants (we tried both) serve great local dishes and lots of fresh seafood. Wine list extensive and surprisingly reasonably priced (for Italian wines).

It's easy to give these guys 5 stars.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, June 24, 2014
Dear Mr Phil,
your comments are very appreciated and I really hope to see you back to thank you personally. On the behalf of the entire staff we would like to express our sincere gratitude.
Grazie
Maurizio Orlacchio
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Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 16, 2014

I just spent three days at San Montano- since arrival I had a fantastic experience. The staff at San Montano makes you feel at home, taking care of every detail. The hotel itself has amazing 360 degrees views and the food its mazing. Ischia is the right place to unwind and enjoy without being in the classic "scene places"... Anything you need Vincenzo at the reception, old school concierge he will sort you out.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, June 18, 2014
Dear Mr Ezequiel,
thanks a lot for the nice words that I will definetely share with my employees. In the meantime I really hope to see you back at our Resort to thank you personally.

Grazie
Maurizio Orlacchio
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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

High recommendations for this lovely hotel. The staff at this hotel are wonderful. The thermal and sea water pools are beautiful with the most gorgeous views.The lunch buffet is excellent value for money. Free shuttle service to many destinations.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, June 10, 2014
Dear Madame/Sir,
I would like to thank you for the nice comments and mostly that you enjoyed the island as well.
I will share this nice review with all the staff and we really hope to see you back at the San Montano Resort&Spa, where I am sure even the Spa experience will be positive.

Grazie
Maurizio Orlacchio
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Skipton
Top Contributor
85 reviews 85 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

My wife and I spent a week at this hotel. This was our first visit and we were impressed with many aspects.

The positive aspects were the superb location, friendly and efficient staff who worked tirelessly to ensure that our holiday was enjoyable.
Special mention to Vincenzo on Reception. Nicola, Franco and Oksana in the restaurant and Nicola in the bar area.

The shuttle bus system worked well and was a real bonus. The pool area was always well maintained by the attendant. The pool was always warm the Spa was well equipped.

The small negative aspect was that some of the evening meals were not of a 5 star standard. The manager dealt efficiently with this issue. We hope that the necessary changes will be made.

Overall a very good hotel that we would have rated higher without the food issue.

Would we return again, yes we will. We returned home well rested and overall very satisfied.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, June 7, 2014
Dear Madame/Sir,
first of all I would like to thank you for the nice and constructive comments that I will personal bring to all my employee's attention. Compliments are always welcome but in order to improve our quality of service we need to know where to concentrate most , and your observation will have a follow up with the department involved.
Once again thank you very much and I really hope to see you back at our Resort

Grazie!
Maurizio Orlacchio
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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 22, 2013

I would recommend the San Montano to anyone who values good service, superb sea views from every part of the hotel, good food (the antipasti buffet is mouth watering), and old fashioned, all round comfort. The waiters' ballet at mealtimes is a joy to behold and they always remember your room number. The selection of hot (fed by volcanic springs) and cold pools is excellent and I can't wait to return. Perfect for a special break.

Room Tip: Ask for a room on the second floor or above as you may not get a full sea view.
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  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, October 23, 2013
Dear Madame, thank you very much for your nice comment that I will personally share with my employees, and we look forward to welcome you back at San Montano Resort&Spa, to offer you another wonderful stay.
Sincerely
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Boston, Massachusetts
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 19, 2013 via mobile

For Americans Ischia is not a top destination as a matter of fact non of our fairly well traveled friends had even heard of it. We were traveling with our daughter who is studying for the semester in Florence. We have been to Italy over the past years and wanted to do something different. We took a train from Rome to Naples (1 hour) and then a ferry to Ischia (1hour ). When we arrived in Ischia it was easy to get a taxi to San Montano Resort. Wow! Breathtakingly beautiful!! The staff although not all English speaking made us feel right at home. Our room and the entire property was meticulous. The service and the food excellent. On our last day they let us stay in our room past check out time to go down to the beach for a few hours and then return to shower. Even though we came at the end of the season the staff and all those around were exceptionally gracious. We can't wait to go back!

Stayed October 2013, traveled with family
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maurizio O, Direttore at San Montano Resort & SPA, responded to this review, October 21, 2013
Dear Ms Wendy. An happy guest ,after the first visit at San Montano Resort&Spa, is for all of us a great satisfaction. The season is ending in few days but I will share your comments with all my employees to prove that an attentive service is the key of succes in the hospitality business, and we strive every day to accomplish any guest wish.
Looking forward to welcome you back at San Montano Resort&Spa I send you my best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Montano Resort & SPA

Address: Via Monte Vico, 80076 Lacco Ameno, Isola d'Ischia, Italy
Location: Italy > Campania > Province of Naples > Isola d'Ischia > Lacco Ameno
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Lacco Ameno
#1 On the Beach Hotel in Lacco Ameno
#1 Luxury Hotel in Lacco Ameno
#2 Family Hotel in Lacco Ameno
#2 Romantic Hotel in Lacco Ameno
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — San Montano Resort & SPA 5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Albergo San Montano Hotel Lacco Ameno
San Montano Resort & SPA Isola D'Ischia, Italy - Lacco Ameno

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