We can't give this hotel a rating. We booked well in advance and had email confirmation of our booking. When we arrived, however, the concierge apologised uncomfortably, saying that we could not have our room because the air conditioning was broken. We asked to see the room, but he could not show us because the air conditioning was broken. It seems likely that if we'd asked for a cup of coffee we wouldn't be able to have one because the air conditioning was broken! But he had taken the liberty of finding us a room at another hotel in Lacco Ameno. "It is a much better hotel," he told us, in one of the most curious marketing exercises I've ever encountered. After some awkward moments and an inspection of the 'better hotel', we agreed to give it a try. Didn't have much choice really. We had come from Australia and knew nobody in Ischia. As it turns out, the alternative hotel was great. We had a thoroughly enjoyable stay there (reviewed elsewhere). As a postscript, the good people did send an email, the day before we. Were due to checkin and while we were traveling, saying the hotel was full and they couldn't honor our booking. Fail! So, apart from seeing the entry foyer of the hotel, we have nothing to base a rating on. But since we are obliged to give a rating in order to submit this review, we give it less than 1.
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- Also Known As:
- Albergo Terme Villa Svizzera Isola D'Ischia, Italy - Lacco Ameno