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“That is definitely not a 4 star hotel, a very bad 3 star at the most.” 1 of 5 stars
Review of Albergo Terme Villa Svizzera

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Albergo Terme Villa Svizzera
4.0 of 5 Small Hotel   |   Via Litoranea 1, 80076 Lacco Ameno, Isola d'Ischia, Italy   |  
Hotel amenities
Ranked #3 of 6 Lacco Ameno B&B and Inns
Moscow, Russia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“That is definitely not a 4 star hotel, a very bad 3 star at the most.”
1 of 5 stars Reviewed July 11, 2012

Positive points -
1. Location - on the seafront, close to Lacco Ameno shops and restaurants, bus stop and taxi parking right outside the hotel.
2. Restaurant staff – the only people who are actually friendly in this hotel

Negative points -

1. Reception staff is either lazy or incompetent, only one person spoke English, others nothing but Italian. Upon arrival they just gave us keys and nothing else - no information on pools, spa center, meals in the hotel - nothing. By the way, there is no info booklet in the room either, so no chance of getting info in some other way. To be able to leave on Sunday you have to check out on Saturday from 17 to 19.

2. Taking into account the number of elderly guests you would say that it is elderly-oriented hotel, but the hotel consists of a large number of stairs, no elevator and hardly any porters - so you have to carry suitcases – and beware there are no ramps!

3. Mattresses in the room are terrible soft and dated - on the second night backs start aching, during the night you risk falling down every time you turn, pillows are old and in lumps

4. Bed sheets have not been changed in 8 days

5. Breakfast is served from 8 to 9, it is so basic that even boiled eggs are missing. There are machines for serving tea and coffee, but you are not allowed to use them yourself – there is a special attendant for it. For every scrap of food you have to stand in a long queue – including coffee and hot water

Rooms in the main building are better than in small garden houses – in the garden room virtually had no window, old TV with a small screen (average book size), but at least air conditioning was working. In the room in the main building it was broken.

Room Tip: Main building - have windows and are more spacious
See more room tips
  • Stayed June 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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89 reviews from our community

Traveler rating
    27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Cape Town
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2009

I've got to say that I was disappointed with the hotel. The proximity to the town and public transport is good, though the hotel lets itself down quite badly. As a young traveller it felt like I was in an old-age home. Perhaps it was the time of year, but the pool was inundated with older folk, the staff unfriendly and disinterested and the amenities very very basic. For the price I had a ridiculously small TV, the breakfast was poor and service generally lacking. While it was clean and had okay views, I wouldn't return.

  • Stayed August 2009, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Albergo Terme Villa Svizzera

Address: Via Litoranea 1, 80076 Lacco Ameno, Isola d'Ischia, Italy
Location: Italy > Campania > Province of Naples > Isola d'Ischia > Lacco Ameno
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 6 B&Bs / Inns in Lacco Ameno
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Albergo Terme Villa Svizzera 4*
Reservation Options:
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Also Known As:
Albergo Terme Villa Svizzera Isola D'Ischia, Italy - Lacco Ameno

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