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“Just what we needed!” 5 of 5 stars
Review of Grifo Hotel Charme & SPA

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Grifo Hotel Charme & SPA
4.0 of 5 Hotel   |   Via Monte Tabor, 28, 80074 Casamicciola Terme, Isola d'Ischia, Italy   |  
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Hotel amenities
York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Just what we needed!”
5 of 5 stars Reviewed August 21, 2014

My husband and I have just returned from Ischia – it was our first visit but I know it won’t be our last! We spent a long time trawling through the hotels on Trip Advisor before making our decision, as light sleepers we wanted a peaceful location but not too remote. The Hotel Grifo didn’t disappoint. It is located a short, uphill walk from the main road, surrounded by pine trees. Our room, a ground floor standard double, opened out on a small terrace on the side of the hotel. The room was of a good size with modern décor and spotlessly clean. The aircon was silent and very efficient, so much so that we had to keep turning it off! Needless to say we had excellent sleep, probably the best we have ever had in a hotel. Breakfast was served until 10.00am and was the usual array of cakes/pastries/fresh fruit salad plus hot dishes. All very good. We booked direct with the Hotel using their online booking system, this gave us a discounted rate plus the option of half board which included freebies such as a free anti-stress massage/facial, 50% discount to the thermal park at Castiglione, and a pick up/drop off at the ferry terminal. We dined at the hotel and also had a couple of lunches. The food was consistently very good with a superb cold buffet starter (a meal in itself) followed by the usual Italian pasta course followed by the meat/fish course and dessert. The pasta was always cooked to perfection, and we ate fish every night, some of which we had never heard of but all delicious. The Hotel staff were all excellent and spoke very good English (the restaurant staff even remembered which coffee/ wine we preferred). During the first few days of our holiday we left the hotel and visited other parts of Ischia using the local bus. It was August and Ischia was very busy which meant that even when a bus came you couldn’t guarantee getting on! Towards the end of our stay we had a day at the hotel, and practically had the place to ourselves. No problem getting sunbeds and no sign of anyone ‘bagging’ sunbeds at some ridiculous time in the morning! We made daily use of the Hotel’s excellent Wellness Centre, sauna, Turkish bath, thermal pool, relaxation pools etc, a perfect place to unwind after busy sightseeing. The last night of our holiday coincided with a public holiday and the owners of the hotel held a special gala night. It was very evident that the Grifo family were very proud of their Hotel and thought the world of all their staff (from our perspective it was akin to being part of a great family celebration). The following day both Sig. and Sig.ra Grifo were in reception as we departed (they were a quiet presence throughout our stay) We have been back in the UK 5 days and as we meet neighbours/friends they all comment on how well we both look. It’s a long time since we have felt so good and this can only be attributed to our marvellous stay at the Hotel Grifo – just what we needed!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, August 26, 2014
Dear Guest, thank you very much for this fantastic review on our TripAdvisor page. I am delighted to hear that thoroughly enjoyed you stay with us. Many thanks and kind regards
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890 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

We stayed here two weeks ago for my birthday and I cannot praise the staff and hotel enough! All the reception staff (especially Emmanuella and Domenico) were so helpful, friendly and kind. I had a few questions before we arrived and emailed the hotel, they were always so helpful and quick to respond. When we got to the hotel their helpfulness and great suggestions on where to visit around the island were priceless.
Having never been to Ischia before we were recommended to do a boat trip around the island which included food and drink all day, stopping off at some lovely spots and getting to see the whole Island from a boat with fantastic crew was a real highlight. I would definitely recommend it. The hotel is small and personal, whereby the great restaurant staff Paulo, Alessia and Francesca even remember what drinks you have for breakfast or at the bar. The cleaning staff are also to be highly praised, I have never seen such a spotless hotel!
The hotel itself is set up a steep hill, approx 10-15min walk down to a bus stop but this was not a problem because the regular shuttle bus would take you to the bus stop, the port or another part of the island depending where you were going that day. No walking up or down the hill required if you have walking difficulties. To get to the port only takes 5-10mins by the shuttle bus, so getting around the island is very easy.
I highly recommend Ischia (we preferred it to the crowded and less personal Capri) and I must recommend The Grifo as the perfect hotel for your stay. We like to travel around the world but had yet to find somewhere in Europe we loved so much we would want to return to, and we have definitely found it here at The Grifo and in Ischia. Enjoy!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, August 18, 2014
Dear Guest, we are delighted to read your comments and very pleased to hear that you enjoyed your visit to Grifo Hotel . It is also great to know that our staff has delivered an excellent service stay . Your comment really capture the real essence of what the Grifo Hotel is all about and it is great when our guests notice this uniqueness during their stay . We hope to welcome you again in the future .
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 2, 2014

We've just spent 4 nights at the Grifo celebrating our 25th wedding anniversary. What a great base for exploring the island of Ischia. Chilled, laid back atmosphere with attentive, knowledgeable staff, especially Michael Angelo. The free shuttle is a bonus because although the walk into town is not too long the walk back is a little up hill. I would happily recommend this hotel to anyone looking for a relaxing location, great views, excellent spa and staff who really couldn't do enough to make our stay a visit to remember.

Room Tip: We stayed in the Grifo Suite, large room with a lovely garden and view.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, August 10, 2014
Dear Guest , thank you for for writing about your experience at Grifo Hotel .
We are happy that you have an overall positive impression of the hotel and we appreciate very much your compliments to the staff - all of them are an important contribution to the natural beauty of this place . Thanks again and hope to see you soon !
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2014

We have just returned from five days at the Grifo Hotel and would love to still be there! The staff there treated us with the best of care and really made us feel at home. As it's out of the main town it has a lovely quiet feel and is perfect for relaxing. The pool has plenty of space to sunbathe and the spa downstairs was even nicer than we expected - well worth spending a few hours there and splashing out on a massage. We ate breakfast every morning in the hotel and had lunch there a few times as well - the food and service was always wonderful. The shuttle is a great service and we used it every evening - perfect to explore Ischia port. We took the public bus back to the hotel every evening and walked up from there which is a good option if you think you'll stay out later than the last hotel shuttle. All in all we couldn't recommend the Grifo Hotel enough.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, August 4, 2014
Dear Guest , thanks a lot for your review about us! All the staff thank you for the appreciation of our hospitality: simple things but truly made. We always try to ensure our guest to have the best stay here at Grifo Hotel . Following their needs is our priority . We truly appreciate your feedback and should your travels bring you back to Ischia , we look forward to welcoming you and your wonderful wife again !
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Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

We spent there 5 days. Beautiful view, very comfortable rooms, amazing pool, everything new. Employees are the best. So nice and helpful, friendly and kind. A great shuttle service to reach Ischia Porto, Casamicciola and a very useful bus station. I would recommend this place to everybody.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, August 3, 2014
Dear Guest,Many thanks for your feedback.We are extremely glad that your stay has been pleasant, the service given appreciated and that all our staff has been friendly and helpful.
We hope you'll come again in Ischia and stay once more with us! Best Regards
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1 review
5 of 5 stars Reviewed July 26, 2014

We stayed at Hotel Grifo for 5 nights at the beginning of July. The hotel was lovely, clean and picturesque! The pool was never too busy and there were a number of places to sunbathe. The hotel also had a roof top terrace which was lovely and quiet to sit out on with great views of Ischia. The staff at the hotel were very friendly and helpful, especially Emmanuella and Nicko. We'd recommend eating in the hotel too.. The food was lovely and really good value! It is also in a good location, not far from either of the ports, and a short walk to the nearest restaurants, shops and beach. Overall we would definitely recommend the hotel, and we hope we can return soon!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, July 27, 2014
Dear Cara , thank you for the beautiful review.
We are so happy to have given you a nice holiday and we hope to see you again. Emanuela and Nico will remember you with much love . Regards
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Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 18, 2014

We liked Grifo hotel; it was relaxing, the spa good, with a great suana, turkish bath and mineral bath. It is up on a hill on Ischai so getting to places, you have to rely on taxis, and shuttles. And taxis are expensive on the island; and the shuttle service from the hotel is good, although sometimes a bit uneven. All of the staff are very helpful, with limited English, but enough to make the trip and hotel a good place for English speaking folks. The hotel is very clean and gracious; and the rooms on the second floor have a 'to kill for' view of the island and sea. I found the place to be relaxing and a great relief from our touring in Italy -- a nice way to end the vacation. The island is a bit tough to get to if you don't have a car; the ferry ride is short, about an hour, but hauling luggage may be a problem, since there are no porters, and one has to ask, and then tip. The breakfast was o.k.; the eggs were good and it was the usual spread of hams, cheeses etc. No fresh fruit, but a great fruit salad. Ischia has lots to see and do, and is an underrated destination. Some of the restaurants are terrific, and the fruit from the street stores the best I've ever had. All in all, cheaper than Capri, and larger, so there is more to see. I would stay at Grifo again; we slept soundly; the rooms are quiet, and the guests respectful, and the spa kind of interesting if you like that sort of thing. They have great massages and spa services at reasonable prices. But again, it is the staff that make the hotel, and I found the taxi rides worth it, for the view, the restful atmosphere of the hotel and the ambience of the island

Room Tip: Free wifi wonderful; worked all the time -- one very good reason to choose this hotel...get rooms wi...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel Charme & SPA **** at Grifo Hotel Charme & SPA, responded to this review, July 25, 2014
Dear Mr James
Thank you for all your lovely words and for taking the time to leave us your feedback . We are very proud of our job when we read such a beautiful compliments .
When you'll come back to Ischia , it would be our pleasure to welcome you again.
See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grifo Hotel Charme & SPA

Address: Via Monte Tabor, 28, 80074 Casamicciola Terme, Isola d'Ischia, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Isola d'Ischia > Casamicciola Terme
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Casamicciola Terme
#2 Spa Hotel in Casamicciola Terme
#3 Family Hotel in Casamicciola Terme
#4 Romantic Hotel in Casamicciola Terme
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grifo Hotel Charme & SPA 4*
Number of rooms: 29
Official Description (provided by the hotel):
Located 1 kilometre from the centre the Ischia, near the port of Casamicciola Terme, Grifo Hotel features stunning panoramic views of the gulf of Naples, Tabor Mountain and Epomeo Mountain. ... more   less 
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Also Known As:
Grifo Hotel Casamicciola Terme
Grifo Hotel Charme & SPA Isola D'Ischia, Italy - Casamicciola Terme

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