We stayed here two weeks ago for my birthday and I cannot praise the staff and hotel enough! All the reception staff (especially Emmanuella and Domenico) were so helpful, friendly and kind. I had a few questions before we arrived and emailed the hotel, they were always so helpful and quick to respond. When we got to the hotel their helpfulness and great suggestions on where to visit around the island were priceless.
Having never been to Ischia before we were recommended to do a boat trip around the island which included food and drink all day, stopping off at some lovely spots and getting to see the whole Island from a boat with fantastic crew was a real highlight. I would definitely recommend it. The hotel is small and personal, whereby the great restaurant staff Paulo, Alessia and Francesca even remember what drinks you have for breakfast or at the bar. The cleaning staff are also to be highly praised, I have never seen such a spotless hotel!
The hotel itself is set up a steep hill, approx 10-15min walk down to a bus stop but this was not a problem because the regular shuttle bus would take you to the bus stop, the port or another part of the island depending where you were going that day. No walking up or down the hill required if you have walking difficulties. To get to the port only takes 5-10mins by the shuttle bus, so getting around the island is very easy.
I highly recommend Ischia (we preferred it to the crowded and less personal Capri) and I must recommend The Grifo as the perfect hotel for your stay. We like to travel around the world but had yet to find somewhere in Europe we loved so much we would want to return to, and we have definitely found it here at The Grifo and in Ischia. Enjoy!