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“Excellent holiday” 5 of 5 stars
Review of Grifo Hotel Charme & SPA

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Grifo Hotel Charme & SPA
4.0 of 5 Hotel   |   Via Monte Tabor, 28, 80074 Casamicciola Terme, Isola d'Ischia, Italy   |  
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Hotel amenities
Moscow, Russia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Excellent holiday”
5 of 5 stars Reviewed May 15, 2012

We stayed in this hotel for 7 days in first half May.
Hotel is very good.
It is located on a hillside near the thermal park of Castiglione in a very quiet and picturesque location. According to a straight road on which buses 200 meters, but due to the winding road the distance is 500-600 meters. But it is no difficulties this causes, as from the hotel at any time on demand shuttle goes to the thermal park, and several times a day shuttle supplies to the port of Ischia or Kasamichely. Back to the hotel shuttle, you can call the telephone call.
Very good staff, perhaps it is the best service in hotels in Italy.
The food was good.
Nearby is a park, or rather a forest covering the slopes of the mountain. The park on a slope and near the top of the mountain footpaths are laid with great views of the town of Ischia. The park would be perfect if the Italians were not lazy, and at least once in 10 years, these trails are cleaned and cut down the bushes and trees have grown up in the most convenient places for the review of the surrounding area.

Room Tip: Room 105 is the best price / performance ratio
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel de Charme**** at Grifo Hotel Charme & SPA, responded to this review, May 16, 2012
Dear Andrey, thanks a lot for this fantastic review! Your words have filled our hearts of joy and pride! It was been a really pleasure to meet you and your wonderful wife! We hope to see you again on Ischia and at Grifo Hotel! Best Regards by Emanuela and all Grifo's staff!
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890 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 9, 2012

Grifo Hotel is a lovely property on a lovely island. The island itself does not quite seem to be as accustomed to dealing with only English speakers (and that is my fault and not theirs). I felt the same about the hotel, although the staff bent over backwards to make my stay enjoyable. Things that may be helpful to fellow travellers: there is not a way to call for the complimentary pick up if you don't have your mobile with you. And, many Americans do not carry their mobile because of the potentially exhorbitant charges. So, pick up from the port will necessitate a phone call from an establishment that may or may not understand what you are trying to accomplish. Taxis should run 10E but I heard of one couple being charged 20E to go a few kilometers so if you can arrange the shuttle it is best. Also, the complimentary shuttle stop is actually located at one of the best spas in town - Castaglione. Unfortunately, that point was not shared with me upon arrival or perhaps I would have booked my spa appt there. That all said, this hotel is modern and has some spa facilities of its own. It is beautiful and nestled in the pine forest. It is breathtaking! It is easy to get around the island from the shuttle drop off/pick up points. The food in the hotel was fine although pricey compared to what you could get in town. My room had a beautiful balcony and sea view! It was amazing! I believe this was a superior room. I cannot stress enough how the staff really worked with me so I would have an amazing stay!

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 3, 2012 via mobile

Our third time back to Grifo, it keeps getting better. The rooms are welcoming, comfortable, and clean and the staff is pleasant, professional, and highly accommodating. The hotel offers a complementary pick up and drop off at either port (the hotel's a 7 min drive from Ischia Porto) and they made all our restaurant reservations for us and even had our moped rentals waiting for us. Will return to Grifo again and again!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel de Charme**** at Grifo Hotel Charme & SPA, responded to this review, May 9, 2012
Dear Sir,

Thank you for sharing your experience here on Tripadvisor.
We are so glad you enjoyed your stay as well your previous stays.
In a matter of fact our best reward is our guest satisfaction. We act in a very genuine way towards all of our guests.We look forward to welcome you back soon at Grifo Hotel! Best Regards!
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2011

We stayed at the Grifo Hotel de Charme for 3 days/2 nights in late September and wished we could have stayed longer. Our inital experience with the Grifo Hotel was after we had missed the bus stop near the hotel and ended up in Casamicciola Terme. As we were walking back, towards the hotel, a gentlemen walked up to us and asked us if we were going to the Grifo. By this time we had walked for about 20 minutes in the sun and had no idea how much further we had to go. As it turned out, the gentleman was Alejandro, the owner of the hotel, and he proceeded to give us a ride to the hotel. In addition Alejandro also went out of his way to make a dinner recommendation, Dai Tu, and then called the restaurant and asked them to give us a special table and treat us right. They did on both counts and the meal, enjoyed with a beautiful view of the Bay of Naples at night, was excellent. Throughout our stay Alejandro and his staff made sure we were pleased with our visit.

On first glance, and every glance afterward during our stay, both of us were extremely happy that we had picked the Grifo Hotel. The staff was extremely professional and very courteous. The welcoming drink was very much appreciated. The layout of the hotel is excellent and the rooms were large and well appointed. Our room opened on to a patio, from which you could see the Bay of Naples as well as the vineyard right next door. The hotel is midway between Casamicciola Terme and Ischia and we had no problem walking to Ischia on a couple of occasions. We did also take advantage of the hotel shuttle service which made scheduled trips into and back from Ischia as well as pick you up from the nearby bus stop, which was in front of Castiglione thermal park, which we also enjoyed. Without any doubt, I would say our stay in Ischia was a highlight of our trip to Italy and I would like to thank Alejandro and his staff for making this so.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel de Charme**** at Grifo Hotel Charme & SPA, responded to this review, May 9, 2012
Dear Sir,

We are truly pleased to read your satisfaction regarding your stay with us.

It is so enjoyable to read your content. We thank you very much for your kind words with Tripadvisor community and we look forward to welcome you back soon to Grifo Hotel de Charme****

With very best regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 15, 2011

We stayed in this hotel for 10 days in early September. Only positive impressions. Very friendly staff, clean, large rooms, excellent restaurant, a nice pool. The hotel is situated on a hill, away from roads and urban noise, making it the perfect place for secluded relaxation. At the same time, the nearest port towns are easily accessible by bus (5 min) or walk (30-40 min), in addition, the hotel provides a shuttle service to Castiglione thermal park and Porto Ischa center. We highly recommend this hotel to anyone who wants to distract from the daily hustle and bustle. Special thanks to hotel staff, who tried to do everything possible to make our vacation a truly wonderful!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel de Charme**** at Grifo Hotel Charme & SPA, responded to this review, May 9, 2012
Dear Madam, dear Sir,

We are very glad for your fantastic review here on Tripadvisor!

We thank you for your positive feedback and look forward to your next stay at Grifo Hotel de Charme****

With very best regards!
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2011

I stayed there in late july 2011. somewhat secluded in the hills of ischia, away from the towns, but that is part of its charm--very scenic, quiet location. not too far from Casamicciola town--you can walk in about 20 minutes (if you don't mind hills and walking in the sun) or take free scheduled shuttle (or taxi). Ischia town is about the same distance in the other direction but less walk-able.

great family-run business with friendly, helpful staff. lovely pool (not heated) and sun loungers, nice meals. high level of service and amenities but without being a huge over-crowded hotel. stayed at a room in the main part of the hotel, it was spacious, clean, quiet, modern, but with a nice touch of local colour in the form of blue tile floors. was there a week with no problems.

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Lo staff del Grifo Hotel de Charme**** at Grifo Hotel Charme & SPA, responded to this review, October 10, 2011
Dear Guests, we are very glad you place your opinion in this web that means so much to our business. Really appreciate you comments, we are very happy to help our guest and make their stay easier so they can relax and enjoy Ischia.
Thanks a lot!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Petersburg, Saint Petersburg City, Russia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2011

We visited grifo hotel this september as a part of our wedding trip in Italy. Almost everything was great, just few things were not as good as they could have been.

The hotel is situated a bit high over the coast, so the terrace seaview is remarkable. The road to hotel goes up through the picturesque pinetree grove. Staff can drive you up to the hotel and down to the main road if you want, so there are no problems with the hotel situation.

Rooms are nice and clean, room service is pretty good. The only problem we encountered was the internet access - no wireless service provided, only LAN access with a very slow speed.

The breakfasts and dinners were just perfect. Breakfast meals include all general stuff. For dinner, one can choose 1 of 3 options for the 1st course (generally pasta and smth else), and 1 of 3 options for the second course, and 1 of 5 options for the dessert. All courses are delicious and the variety is very high - ve have never seen same courses. In addition, an appetizer buffet is at your service. The waiters are serving at the top level, we liked the service very much - very polite, gently, and professional.

The hotel posesses a SPA zone, where you can relax and take some rest after sunbathing, We were gifted a free massage session, that was very pleasant.

To summarize - the hotel is perfect and I would advise it to anyone who goes on Ischia.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grifo Hotel Charme & SPA

Address: Via Monte Tabor, 28, 80074 Casamicciola Terme, Isola d'Ischia, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Isola d'Ischia > Casamicciola Terme
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Casamicciola Terme
#2 Spa Hotel in Casamicciola Terme
#3 Family Hotel in Casamicciola Terme
#4 Romantic Hotel in Casamicciola Terme
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grifo Hotel Charme & SPA 4*
Number of rooms: 29
Official Description (provided by the hotel):
Located 1 kilometre from the centre the Ischia, near the port of Casamicciola Terme, Grifo Hotel features stunning panoramic views of the gulf of Naples, Tabor Mountain and Epomeo Mountain. ... more   less 
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Also Known As:
Grifo Hotel Casamicciola Terme
Grifo Hotel Charme & SPA Isola D'Ischia, Italy - Casamicciola Terme

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