The hotel is a clean and welcoming place with the typical Ischia style of tiles and colours.
A relaxing place with magnificent gardens.The members of the family that run it are very friendly and always present,the staff is well trained and friendly,a very competent blonde lady at reception,Ciro at the bar ,the very best a customer can have as a bar man and Nello running the restaurant at good speed,so far so good....the views and the tranqullity top....the rooms are clean and with enough space, but in need of upgrading.Our bathroom was poor,clean but with a very old and narrow shower, looking very tired,the air conditioning system is old and loud too!The television was very old with bad signal a very poor selection of channels..only CNN for english speakers...more german channels... ...The Purgatory:there is a bar at the pool which opens at 3pm!!!! I couldn't believe it....3PM! no service around the pool and if you buy a mineral water bottle,from the bar upstairs, 1lt costs £2.50 euro and is made of glass...very unsafe around the pool area!!!! there is a bar on top of 2 sets of stairs indoor....which is open from 9 am but no ice creams for kids there and you must be dry to walk up there because the tiles are very slippery too!! When the pool bar opens poor Ciro runs up and down like crazy....apparently an extra person costs a fortune to employ..Hell:Breakfast if you are british is a nightmare...if you are from the continent ..forget! Coffe or tea not served at table but you have to get it from an automated machine...poor quality not good enough in the capital of coffee,campania,and at busy time there is a queue..not what I want to do when on holiday in a 4 star hotel...I use to queue up like that in the army in 1990....We stayed for 6 nights 2 rooms 5 people.
Dinner was a nightmare too,the food is poor, small portions and most of the time it looked like they were reusing the ingredients from the previuos day...We decided to stay half board but skipped dinner to have lunch for 5 days and went out at night because the food on the island is very good...and good value too...So dear Paradiso..thanks but I will not come back again!
Four stars this place is not....