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“None of us has ever stayed in a worse hotel.” 1 of 5 stars
Review of Hotel Pineta Ristorante Castello

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Hotel Pineta Ristorante Castello
3.0 of 5 Hotel   |   Via Pineta La Serra, 45, 84013 Cava De' Tirreni, Italy   |  
Hotel website
Hotel amenities
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“None of us has ever stayed in a worse hotel.”
1 of 5 stars Reviewed March 13, 2011

We were about to go out to eat but were pressured into having dinner there (“the chef is on his way to cook for you”). There was no menu and although the waiter spoke English he ‘couldn’t’ understand us when we tried to get an indication of the cost for the set menu. We were presented with a two course meal of pasta (sauce from a jar) and fish (some parts not even completely thawed) with potatoes (from a can). The next morning when we were checking out, we were shocked to find that we had been charged 38 euros each just for the two courses.

The photos on this hotel’s web site did not match reality. All the furniture and fittings are very basic (the site’s photos of the dining room were clearly taken when it was dressed up for some special event eg a wedding). Worse, there was a queasy smell of cat’s urine in the dining/breakfast area.

We were a group of six in three rooms, and don’t generally mind at all if a hotel is old. But this one is very poorly maintained. There was mould on the bathrooms’ walls and ceilings. Two out of three of the doors were difficult to lock and unlock. One of the windows was completely jammed. Only one of the TV remote controls worked. The walls are thin so you can hear everything, including people using the toilet in the room next door.

  • Stayed April 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Port Macquarie, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 22, 2010

This hotel was very difficult to find and quite out of the way. The rooms needed work though they were clean. As it was a very hot day we were looking forward to a swim but the pool was unavailable as work was being carried out. We had dinner at the hotel and were told the cost would be 15 euros each by the waiter who spoke English, there was no menu offered we were just told what was available. We also had wine at a cost of 10 euros. When we checked out the following morning we were presented with a bill for 50 euros for dinner (10 euros overcharge). The man on reception spoke not one word of English and though we tried to explain the problem to him we could not make him understand and had to pay the full amount. It was a very disappointing stay in what looked like a nice hotel on the internet.

  • Stayed June 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 11, 2009

We have escaped from this hotel in the first night !

Our trip: romantic in young couple - partially spoiled by this hotel

-swimming pool
-restaurant and panorama terrase was Ok

-very old rooms, cracks everywhere, super old and not accurate
-dirty bath-room, very dirty douche cabine
-no english, very unfriendly people
-they invite external discos to the swimming pool area at night so as the guests can not sleep - nobody takes care about guest complaints - we had to pack our things and to escape to the different hotel middle in the first night. Nobody has compensated us the money we have payd for it - they just do not answer us. We lost 280 EUR. We travel very often - that never happened to us before - nowhere !
-very bad up-road to the hotel - through city slums of awful cava de tirreni

Avoid this hotel !

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pineta Ristorante Castello

Address: Via Pineta La Serra, 45, 84013 Cava De' Tirreni, Italy
Phone Number:
Location: Italy > Campania > Province of Salerno > Cava De' Tirreni
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Cava De' Tirreni
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pineta Ristorante Castello 3*
Number of rooms: 23
Official Description (provided by the hotel):
Where nature meets culture and history in one of the most beautiful and suggestive landscapes in the middle of the green hills of Cava de' Tirreni. On the side of a luxuriant pinewood, only few kilometres from the sea, the hotel has a particularly quiet position, far away from the industrial and urban traffic contamination. The Hotel Pineta is also the ideal accommodation for those who want move to the most suggestive resorts of Campania. In fact its enviable position gives the possibility to easily reach the most beautiful seaside resorts, such as Sorrento, Amalfi, Positano, Capri, Ischia and some of the most important archaeological sites, such as Paestum, Pompei and Ercolano. The hotel has got 23 rooms, furnished in good taste and elegance. To make pleasant Your stay is our first aim and this is proved by our care for the accurate cleanness of the rooms. At our guests disposal there's a large supervised parking lot, an excellent restaurant where You can relish typical Mediterranean dishes and discover the genuine taste of the traditional Kampanien cooking, but also international cooking's dishes. For your aperitif and a relaxing after dinner there's also a bar-cafe at your disposal. Not to be missed is our large observation deck!! ... more   less 
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Also Known As:
Hotel Pineta Ristorante Castello Cava De' Tirreni, Salerno, Italy

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