My wife and I stayed in the Hotel Scapolatiello for two nights at the start of our walking holiday in the Amalfi coast. Neither of us had been to Italy before and were unsure what to expect. From the start we were bowled over by the friendly staff, the beautiful grounds and our room with a terrace. The food was spectacular (tomatoes and mozzarella were so different to what you get in the UK) we had homemade gelato by Antonio and the house wine (made from the grapes on the terrace) the first was delicious the second wasn't a great vintage, but as it was given to us to try for free just added to the overall atmosphere.
That is not to say the hotel was perfect, the shower in our room could do with a bit of work, but the overall feeling was of a charming hotel in a beautiful area that instantly transported us away from all of the worries of work etc.
We would definitely visit again.