I stayed here with a group visiting Pompeii and Herculaneum in January 2013. If I had not been with the group I would have left after the first night. Staying there was a dismal experience, although I can imagine that it is much more attractive in summer, as the hotel has a beautiful hilltop position and (I believe) attractive gardens and an outdoor pool. The hotel had an exceptional problem with its hot water supply which persisted in some rooms for most of the time we were there. I think I only had one hot shower over four days. Apart from a small seating area close to an open fire, the public rooms, corridors and the room in which I stayed were also terribly cold, especially the dining room - cold to the point of acute discomfort even for a fit active person dressed suitably for winter in Britain. I wore thermal gloves on my feet, and read a book about the Titanic to get a sense of perspective on enduring my stay at the Scapolatiello. The staff did not appear to be very concerned with these problems, or have the will or the skill to resolve them, shrugging them off with a casual 'va bene', despite the fact that this is a family-run hotel and the British travel company has been taking people there for twenty years. I hope they never do so again. Quite apart from this, I thought the food was pretty mediocre on the whole, and the fixtures and fittings, although clean, were very dated and poorly lit. I travel extensively and am astonished that this hotel has four stars. It bears no comparison to any other four star hotel I have stayed in this side of the former Iron Curtain, and was far less attractive and comfortable than many two or three star hotels in Europe.
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- Also Known As:
- Hotel Scapolatiello Cava De' Tirreni, Salerno, Italy