We stayed at this hotel as part of a walking trip, and it was a wonderful way to start. The hotel collected us from the train station and it was about a 5-10 minute uphill drive - you wouldn't want to walk it. The taxi squeezes through a tiny street and deposits you at the door of the hotel.
Reception staff were very helpful, and our room was a mini-suite. It had the main bedroom and a small anteroom with a balcony off it with nice views over the valley. The management gave us a small bottle of prosecco and some tasty nibbles, and it was a perfect way to start our holiday, sitting on the balcony with a glass of wine.
Our holiday included the evening meal which we often don't enjoy as so often it consists of a set meal of second quality which you almost feel obliged to eat because it's included. Here, they give you the full menu and you can choose as much or as little as you want without restriction. And the food was absolutely excellent. Two of us with three courses on two nights, almost everything was perfect.
Others have mentioned the terraced gardens which are pleasant to sit in and read, and the nice pool. About the only negative was that if you wanted a drink in the garden, it was not easy to find someone to serve it to you.
All in all, this hotel is a lovely, quirky get away - not absolutely pristine but with a real feel of Italy and very nice food. If you want Four Seasons/Marriott and night life, don't go here but otherwise come here and enjoy a slower pace of what feels like typical Italy.