I spent a week at this hotel in September 2012. I will agree with previous experiences "The view is GREAT"....BUT the people are NOT. If you approached some one that works in the hotel, they expect you to step aside, NOT THEM. They are NOT customer oriented. They don't know when the buses run, and they dont care. (I wanted to ride a bus to an another village...They didn't know the time buses ran, and they didn't care if I ever found out)..They need a chef (NOT A COOK) All of the vegetables were drasticallu over cooked (Who likes brocolli or cauiliflower in sort of falling apart mash). There was no chest of drawers to place your undies, socks or anything you didn't hang up...for clothing you brought for a weeks stay...AGAIN the view is fantastic, BUT that is all I can say for the hotel...Other than the fact they mentioned they were supposed to have a swimming pool, (But didn't) and the fact they had spent 12 years updating the hotel...Seems a shame they couldn't have trained their people better for their customers.
Location: Italy > Campania > Province of Naples > Agerola
Ranked #5 of 6 hotels in Agerola
Hotel Class:4 star — Grand Hotel Sant' Orsola 4*