I highly recommend this hotel, especially for the hospitality.
We stayed with Fatima, Kurt at their hotel July 2010, and I have to say, it was one of the most gracious, accommodating, friendly and best hotel we stayed at in our entire trip to Germany. Upon arrival (we were very late) Fatima gave us a complimentary drink of cool local Rhine wine on their restaurant's terrace, even though the restaurant was already closed. She was full of advice each morning about Rhine cruises, schedules, where to walk to the ticket office, etc.
When an unexpected illness caused us to seek special attention, she was quick to help, and very considerate. We felt like we were among family.
Our rooms were spacious and very quaint, and comfortable beds. Even though the weather was quite warm during the day (heat wave this summer), with the windows open and fan running at night we were comfortable, and we loved our castle view!
The location was perfect, easily walked to boat dock, and Bacharach is a great town to explore also. Walked up to the castle, got great pictures of the Rhine and town below.
Our teens appreciated the internet capability.
The restaurant had very good food, at reasonable prices.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.