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“GREAT Room” 5 of 5 stars
Review of Comfort Suites Airport

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Comfort Suites Airport
2.5 of 5 Hotel   |   12570 Jefferson Ave, Newport News, VA 23602   |  
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Ranked #6 of 39 Hotels in Newport News
Detroit
2 reviews
Reviews in 2 cities Reviews in 2 cities
“GREAT Room”
5 of 5 stars Reviewed March 11, 2009

We stayed after late night Phish concert. I was thrilled with the quality of the room. The beds were awesome and the pillows were firm. I slept great! The in room fridge was useful for us to keep our soda and juice cold before our return trip home. Lots of good places to eat around the area to choose from also. The pool was nice to also chill out from after a long day.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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146 reviews from our community

Traveler rating
    97
    30
    13
    1
    5
See reviews for
53
30
7
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Medford,MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 10, 2008

Fantastic facility. The breakfast is outstanding and varies slightly on a daily basis. Pam, the breakfast queen, was a pleasure to see each morning @ 6:00 AM. Free newspaper, free internet, clean, and surrounded by restaurants.

  • Liked — Friendly staff
  • Disliked — Walls a bit thin
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Top Contributor
150 reviews 150 reviews
98 hotel reviews
Reviews in 102 cities Reviews in 102 cities
170 helpful votes 170 helpful votes
5 of 5 stars Reviewed May 12, 2008

There’s not really much to add to the previous reviews so I just took some pictures instead.

The breakfast is above average with beef hash, eggs (fried & boiled), sausages, hot apples, make-your-own pancakes and the usual plethora of breads, cereal, pastries, fresh fruit, yogurt & other carb offerings.

Couple of restaurants are right across the parking lot: Olive Garden and Red Lobster. Additional restaurants are across the road or short driving distance. Shopping is also plentiful and nearby (all the stores you can think within couple of miles).

However, there are few things that could be done to make this place perfect:
1. Night light in the bath
2. Better sound proofing so you don’t hear water use (toilet, shower), but not much can be done about this.
3. Choice of pillows (if you like softer, flatter pillows, bring your own as the one provided are overstuffed, but provide good support)
4. HD channels would be nice

Yes, I am knit picking, because overall this place is great. The stuff is also very nice & friendly.

I highly recommend this hotel and I definitively plan to use this place when in the area again.

P.S. Pictures are for king bed suite

  • Liked — Breakfast, location
  • Disliked — Nothing really
  • Stayed May 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Long Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2008

Just finishing our 2 night stay at the Hotel. Great stay.
Room was very clean, comfortable! Staff very friendly.
Breakfast was excellent for a continental bkfast. Make your own waffles, hot sausauge, cheese omelettes, home fries, bagels, yogurst, cereals, muffins, cinn buns.
The only complaint I would have is that the pool is a bit to chilly. Wish they would of turned up the heat a bit. My son didnt seem to mind. He had a blast.
The cleaning staff was great, Came back to a restocked, replenished, neat and tidy room.
Would def. stay again!

  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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virginia
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 29, 2007

Another great stay. When traveling to the area, our family makes every effort to stay here. Great price, great location, always clean, friendly staff and no street or airport noise. Lots of places to eat and shop within a few blocks with easy access to interstate.

  • Liked — Price
  • Disliked — No roll away available
  • Stayed November 2007, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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WV
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2007

This hotel is clean, comfortable, & offers great services. I stayed with my 3 granddaughters, who enjoyed the pool, exercise room, & the close proximity to the shopping areas: & not to mention the delicious & sufficient breakfast that was served. Even though this was a smoking room, (which was all they had left), there was not any detection of smoking in this room. Also this was just a room , not a suite, but it was large and roomy.

The shower was great, it was clean & shiny, with an adjustable shower head. I thought having the 1 sink in the bathroom was different, but we managed fine, even with 3 teenage girls. The bathroom was huge!The beds were so comfortable, the staff was helpful. I think that having the breakfast extended to 10am on weekends would be nice for those who like to sleep late. It was fine for us, though, because we were heading for Nags Head the next morning. Overall, I was impressed with the hotel for its comfort &cleanliness, I would greatly recommend it to anyone.

  • Stayed August 2007
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palm Bay, FL
1 review
5 of 5 stars Reviewed July 11, 2007

We just completed our stay at the Comfort Suites during our week-long vacation to Newport News/Yorktown. The hotel’s location was well-suited for our trip – near friends, ample shopping, restaurants, and proximity to the PHF airport and area attractions. We had also considered staying at Holiday Inn based on Trip Advisor ratings but with two queen beds, refrigerator and microwave at a rate much less than what Holiday Inn offered made staying here all the more sweeter. The hotel feels and smells new and we were immediately impressed with the great job done by the guy who cleans the entrance and lobby areas. The rooms were spacious and apportioned with modern décor. The queen beds were very comfortable although as noted by another traveler the short wall that separates the "sleeping area" and "sitting area" seemed out of place. Cassandra and the other ladies of the cleaning staff who serviced our room each day were very friendly and did an excellent job tidying up after us. One evening when we returned to our room, our kids were pleasantly surprised to find their stuffed animals nicely on display on the bed instead of the floor where they usually leave them. The front desk staff was equally friendly and very helpful with restaurant recommendations and in providing handfuls of quarters for the laundry facilities. The continental breakfast exceeded our expectations – omelets, sausage, biscuits/gravy, waffles, warmed apples, etc. We highly recommend this hotel and will definitely plan to stay here again.

Stayed July 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Newport News
#7 Business Hotel in Newport News
#7 Family Hotel in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites

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