I live 30 miles out and this has been my 2nd stay at the Comfort Suites in Newport News and I will be back on a regular basis. I heard about this great hotel from a friend...
Upon checking in, Lee who worked at the front desk; hospitality was genuine. He offered me fresh complimentary cookies, informed me about the great "free" continental breakfast, and fresh/hot coffee & tea that was available 24 hrs. "I love my hot tea"!!!
My room was very spacious, cozy, clean, and comfortable. It was really nice staying here just to get away from home once-in-awhile, and to take advantage of the amenities that are available here. We met Penny from housekeeping who was also very polite and attentive to my needs. The hot & cold breakfast we had was well worth the stay $$$. The front desk manager Dana came around the breakfast area to greet everyone. I thought that was very candid.
In summary, all of the hotel staffs I've met that morning was very responsive and friendly. Have told all my friends about this location and would recommend it to anyone!