We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not the best Experience at this Cracker Barrel” 2 of 5 stars
Review of Cracker Barrel

Cracker Barrel
12357 Hornsby Ln, Newport News, VA 23602-6958
757-249-3020
Website
Menu
Improve this listing
Ranked #55 of 366 Restaurants in Newport News
Price range: $0 - $20
Cuisines: American, Californian
Restaurant details
Columbia, Pennsylvania
Contributor
20 reviews 20 reviews
10 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Not the best Experience at this Cracker Barrel”
2 of 5 stars Reviewed June 19, 2013

We stopped here thinking we knew what to expect....boy, this was the worst meal i ever had at a Cracker Barrel. The waitress seemed more occupied with the little speaker thing in her ear than when we were ordering. The store wasnt crowded at all when we were there. (which suprised me) Might have been 20 people (if that) in the restaurant. My mom ordered coffee, we had to ask for creamers twice before she ever brought them.For dinner I ordered the fried shrimp with mashed potatoes, carrots and cole slaw. Shrimp itself, was ok, a tad over fried (real crispy). I only got 5 carrots (seriously) and the mashed potatoes....YUCK! were horrible. They were soooo dry. they came out with only about a teaspoon of gravy on them. I had to ask for more gravy just to make them creamier. I never knew mashed poatoes could be so dry and tasteless. It took the waitress like 10 minutes to bring more gravy and that was after i had to ask a second time. Mind you, the place was NOT crowded at all. By the time i got the gravy the rest of my food was cold. My mom ordered the roast beef dinner. That was the smallest portion that I ever saw at a Cracker Barrel. One small little piece of meat. Although my mom said it was done nicely, it was just a very small portion. We stopped at Cracker Barrel because we always enjoyed their food at other Cracker Barrel locations. This was not up to Cracker Barrel standards in my book. I will say that the ladies over in the General Store area were very nice and polite. Pleasure to talk to. I will probably stay away from this Cracker Barrel if I am ever in that area again. Very Disappointed!!

  • Visited June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

70 reviews from our community

Visitor rating
    23
    22
    14
    7
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Newport News, Virginia
Top Contributor
66 reviews 66 reviews
45 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Can never go wrong stopping in here”
4 of 5 stars Reviewed June 6, 2013

the down home feel and the great southern tasting food make eating here a must. Of course we can never leave without buying some candy on the way out.

Visited January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Crosse, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Great atmosphere, amazing staff and excellent food!”
5 of 5 stars Reviewed May 30, 2013

I was in town with my spouse and we saw this place while driving through town. We decided to stop in to get some dinner before checking into the hotel and we were pleasantly surprised. The quality of the food, the staff, and the property blew us away. If we are ever in Newport News again, this will be the first place we stop!!

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Top Contributor
150 reviews 150 reviews
72 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
136 helpful votes 136 helpful votes
“a reliable place for great food”
5 of 5 stars Reviewed May 12, 2013

Lots of tasty choices and reasonable prices, along with friendly staff and a nice gift shop. This is always a great choice.

Visited May 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good breakfast”
4 of 5 stars Reviewed April 8, 2013

Had a great breakfast, food and service always good. And the store's an added bonus! Always enjoy browsing after a meal

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Cracker Barrel also viewed

 

Been to Cracker Barrel? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Cracker Barrel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.