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Microtel Inn by Wyndham Newport News Airport
2.0 of 5 Hotel   |   501 Operations Drive, Newport News, VA 23602   |  
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Ranked #15 of 39 Hotels in Newport News
Newport News, Virginia
1 review
“Ew.”
1 of 5 stars Reviewed October 25, 2013

Just stayed there due to an emergency situation. Won't stay again.
I itched all night from the time the time I left.
After being on the bed for maybe an hour, I noticed I had 2 little bumps on my face that kept itching.
Also, there were 3 of the strangest bugs I have ever seen in the room. My friend and I could not figure out what in the world they were but they were kind of big.
One was on the ceiling. I killed it.
Later after turning off the light I was watching TV..the 2nd one appeared crawling across the screen. (UGHHH) I couldn't kill him because as soon as I turned the light back on, it crawled right up into the TV.
I then jumped up scared because Ok..if its 2 then there are more. I stood on the bed and checked the track lighting that runs directly over the bed. Sure enough there was another one RIGHT OVER THE BED!

So yeah..long story short I didn't sleep good.

Oh yeah also as soon as I got in the room I pulled the comforters off because they were really old and yellow looking. there were small hairs in my sheets...

Room Tip: Bring Lysol and bug spray
See more room tips
  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick P, General Manager at Microtel Inn by Wyndham Newport News Airport, responded to this review, November 22, 2013
Dear Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 757 249 8355.


Sincerely,
Patrick Patel
General Manager
Microtel Inn & Suites Newport News
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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257 reviews from our community

Traveler rating
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    56
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    36
See reviews for
114
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 9, 2013 via mobile

Now a bad little room, clean, we'll maintained, staff very friendly and helpful. Traveling alone so I didn't need a big room. Quite area and not difficult to find. I use to live in the area and this is the first time I've been back in ten years.

Stayed October 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick P, General Manager at Microtel Inn by Wyndham Newport News Airport, responded to this review, November 22, 2013
Dear Guest:

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 757 249 8355.


Sincerely,
Patrick Patel
General Manager
Microtel Inn & Suites Newport News
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn by Wyndham Newport News Airport

Address: 501 Operations Drive, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 39 Hotels in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn by Wyndham Newport News Airport 2*
Number of rooms: 89
Reservation Options:
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Also Known As:
Microtel Inn Newport News Hotel Newport News
Microtel Hotel Newport News
Microtel Newport News
Newport News Microtel

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