We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service!Great taste!” 4 of 5 stars
Review of Red Lobster

No photo provided
Got a photo?
Add it.
Red Lobster
12580 Jefferson Ave, Newport News, VA 23602-4314
757-989-6423
Website
Menu
Improve this listing
Ranked #115 of 389 restaurants in Newport News
Cuisines: Seafood
Restaurant details
Yorktown, Virginia
1 review
“Great service!Great taste!”
4 of 5 stars Reviewed October 8, 2013

Great service!Great taste!We eat at Red Lobster quite often, and this location did not disappoint. This is a large establishment, and it was still able to feel like the place wasn't hoppin'. Chris, our waiter, was excellent. Providing service while not hovering, he deserves the praise.

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

19 reviews from our community

68% Recommend
    3
    10
    2
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cuyahoga Falls, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“It's like we were invisible....”
1 of 5 stars Reviewed July 29, 2013

My family and I just drove 10 hours before arriving in Hampton for the Tidewater triathlon. The kids were starving, so we thought we would go to the local Red Lobster. We have a family of 5 and were the only ones in the waiting room and we were asked to wait until a table was ready. That was pretty much the only interaction our hostess or anyone else had with us during our wait.

The bar area was pretty empty and we saw at least two empty table down the long hallway. As we waited, more and more people came in and were seated....even parties our size! We were not told the reasoning others were being seated before us and we continued to wait. At one point the hostess picked up 5 menus and looked at us, before puttign them down and seating a party of 4.

After being the only people that had to remain in the waiting room, we left after 40 minutes. Unfortunately, other than my hotel, this was our first experience in Hampton and we were overly disappointed with this restaurant, the hostess and the management.

  • Visited July 2013
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, VA
Top Contributor
54 reviews 54 reviews
30 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
“Our waiter was GREAT!”
4 of 5 stars Reviewed July 5, 2013

We eat at Red Lobster quite often, and this location did not disappoint. This is a large establishment, and it was still able to feel like the place wasn't hoppin'. Chris, our waiter, was excellent. Providing service while not hovering, he deserves the praise.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Virginia
Top Contributor
62 reviews 62 reviews
32 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
44 helpful votes 44 helpful votes
“I love seafood. But the service at the one in Hampton was not so good.”
2 of 5 stars Reviewed May 19, 2013

My daughter and my granson went to this Red Lobster. The wait was long and then it got longer then it got longer. Then we noticed they seemed to be setting people who just came in and left us. We asked and we were told it would still be a half hour. After we did get in then it took another 45 min. or so to get the meal. There are so many seafood places in Hampton. I dont see the need to eat here again.

Visited February 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Contributor
14 reviews 14 reviews
10 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Surprisingly good.”
4 of 5 stars Reviewed March 20, 2013

We took my mother to Red Lobster for her 88th birthday -- her choice of restaurant. Loved the shrimp platter -- that's what she wanted to go here for -- plus the cheese biscuits were divine. So glad we could take her here for this special birthday, as she died six months later. Good memories of how much she enjoyed the shrimp!

Visited December 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Red Lobster also viewed

 

Been to Red Lobster? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Red Lobster, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.