The rooms are dirty and smell horrible, not to mention everytime the AC came on it added a musty odor. The staff is not friendly at all, you would think that a hotel that looked as bad as this one would at least have a friendly staff to make up for some sort of customer experience...not the case. The cleaning crew never came as expected, I had to go to the front desk everytime to ask why my room was not cleaned. I definitely wouldn't recommend anyone to this hotel, don't waste your money as you will not be pleased!
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- Also Known As:
- Extended Stay Newport News
- Extended Stayamerica Newport News
- Newport News Extended Stay