We booked this hotel based on the location near cnu and it being mentioned on cnu website. We pull in and are created by cars that looked like they were at one time probably part of a crime. The lady at the front desk was the only thing good about this place. She was super nice and probably should be employed elsewhere. She informed us that we were upgraded for free. Gosh help us if we ended up on the not upgraded room. We enter the room and it was nothing short of disgusting. It was dirty small and the furniture was gross. The last straw was the toilet that wouldn't flush. When we called the front desk the very nice women came And tried to teAch is how to flush our toilet by sticking our hands in the bowl and pulling the level. We then informed her we were leaving and went elsewhere. She was super nice though and fully refunded our money
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- Also Known As:
- Extended Stay Newport News
- Extended Stayamerica Newport News
- Newport News Extended Stay