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Super 8 Newport News/Jefferson Ave: Traveler Reviews

1.5 of 5
6105 Jefferson Ave, I-64 Exit 263, Newport News, VA 23605
Hotel amenities
Super 8 Newport News/Jefferson Ave
Ranked #13 of 39 hotels in Newport News
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27 reviews from our community

    Trip type
Traveler rating
    9
    4
    10
    3
    1
Date Rating
Gibsonville
1 review
5 of 5 stars Reviewed March 2, 2013

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask Ceasar H about Super 8 Newport News/Jefferson Ave
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review
March 5, 2013
Glad to hear that you liked our new Super Start breakfast menu & hospitality. Thank you for appreciating our efforts and sharing the positive experience with us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Key West, Florida
1 review
“Positive Changes”
5 of 5 stars Reviewed January 28, 2013

Wow.. Can't believe this hotel can be like this compared our previous stay early last year. We stayed at Super8 sometime beginning of the last year and stayed here recently. I got to say - Rooms look amazing with new paints, nice big artworks & attractive bedding. Breakfast presentation was good, lobby appears to be upgraded as well, Rooms & hallways smell very fresh, beds were comfortable & as always staffs were very friendly and helpful. High five to Super8 Newport news.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fall C about Super 8 Newport News/Jefferson Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review
February 18, 2013
Thank you for staying with us and leaving such a detailed feedback. We are glad that we were able to exceed your expectation and make your stay memorable & very pleasant. Thank you for noticing our efforts and we look forward to seeing you back soon.
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Oceano
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“renovation in progress”
2 of 5 stars Reviewed December 31, 2012

The staff here is great. They are cleaning the place up on a tight budget. People live there full time and party on weekends. Would not stay with a family. I was there as a construction worker. Place is dirty but maybe someday it will be a nice place. I think it will take a long time.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael W about Super 8 Newport News/Jefferson Ave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review
February 18, 2013
Sorry to hear that your recent stay was not satisfying. You would be glad to know that we have just completed our renovation on Feb 1st week, 2013. Renovation projects included Painting entire rooms including door frames, Accent wall, Innovative Top of the Bed, Attractive Headboards & Artworks, New Toilets, Renovated Lobby with Flat Screen TV & Seating area for comfortable breakfast & Enhanced Super Star breakfast which includes Cinnamon Roles, Waffles, Juices, Breads,Coffee & Fruits. As far as cleanliness is concerned, we have shampooed all the carpets in room & public area and our housekeeping team is spending extra time on each room to clean them thoroughly. Please provide us one more opportunity and we will make sure it will be an awesome experience.
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RESTON
1 review
3 of 5 stars Reviewed December 30, 2012

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask A C about Super 8 Newport News/Jefferson Ave
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review
February 18, 2013
I apologize that you had to wait for front desk clerk to get back to desk. Our front desk clerk takes customer service as a priority and they do go to guest room if guest reports any issues right after check in & make sure they have been taken care of which was the case on that day. To overcome the smoke odor on the hallways, we have recently installed heavy duty exhaust fan to move the air in the hallways and air freshener dispensers on each floor which will spray fragrance every few minutes. Again I apologize for inconvenience, hope you will consider us again in future.
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NEW HAVEN
1 review
1 of 5 stars Reviewed December 12, 2012

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Super 8

Ask VIVIAN S about Super 8 Newport News/Jefferson Ave
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Al P, General Manager at Super 8 Newport News/Jefferson Ave, responded to this review
February 27, 2013
I apologize that we were not able to meet your expectation this time. As you may have noticed, we were going through renovation at that time and that could be the reason you might have seen some issues with cleanliness. As a part of renovation project, we have repaired all the rooms walls and bathroom ceilings and painted as well. Please provide us one more opportunity and we will make sure you stay would be pleasant. Again I apologize for the inconvenience and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Newport News/Jefferson Ave

Also Known As:
Super 8 Newport News/Jefferson Ave Hotel Newport News
Super 8 Newport News/Jefferson Ave Hotel
Super 8 Newport News
Super Eight Newport News
Newport News Super Eight
Newport News Super 8
Address: 6105 Jefferson Ave, I-64 Exit 263, Newport News, VA 23605
Region: United States > Virginia > Newport News
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotels in Newport News
Price Range: $
Hotel Class:1.5 star (1.5*)
Official Description (provided by the hotel):
Property Offers Free Wi-Fi, 1.6 Miles To Northrop Grumman Newport News Shipbuilding, 1 Mile To Huntington Park and 4 Miles To Peninsula Town Center. Find value and convenience at Super 8 Newport News / Jefferson Ave. hotel, conveniently located off Interstate 64 near malls, beaches, Newport News Airport and more. We offer free truck / RV parking so you can explore the area with ease from our Newport News hotel.Start your morning with free SuperStart continental breakfast, then look up area attractions with free Wi-Fi before heading on for a busy day of sightseeing. When you return to the hotel, you can relax on the beach or take advantage of time-saving amenities, like our guest laundry facilities, to make the most of your trip. Kids 17 and under stay free with an adult at our pet-friendly hotel, and handicapped-accessible rooms are available.LOCAL ATTRACTIONSEnjoy fun, history and more at our Newport News hotel, minutes from beaches, Patrick Henry Mall and Newport News International Airport. Spend a day at Busch Gardens, where you can ride roller coasters and catch entertaining performances. Learn about early American history at Jamestown Settlement and Colonial Williamsburg, two of the earliest colonies in the country. Enjoy easy access to conventions and events at Hampton Roads Convention Center, less than four miles from our Newport News hotel, or experience the thrill of action-fueled races at Langley Speedway. ... more   less 
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Super 8 Newport News/Jefferson Ave
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