We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service is unmatched here” 5 of 5 stars
Review of Hampton Inn Newport News-Yorktown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Hampton Inn Newport News-Yorktown to your Saves list
Hampton Inn Newport News-Yorktown
2.5 of 5 Hotel   |   151 Ottis Street, Newport News, VA 23602   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book now and save 15%
Ranked #1 of 37 Hotels in Newport News
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Service is unmatched here”
5 of 5 stars Reviewed July 21, 2014

I can not rave enough about the front desk staff at this hotel. Typically I do not call to reserve a room, but did so in this case and from the minute Duane answered the phone, he was courteous and funny. I literally felt like an old friend was helping me, and his professionalism never wavered. The way I was treated when I checked in was better than I've been treated at much more expensive hotels! Gervan at the front desk was also very polite, he even printed a menu for a local restaurant for me.

The hotel is located in a good area off the interstate, near several fast food and sit-down restaurants. There's a grocery store and a KMart in the shopping center next door as well.

A few items of note that didn't bother me per se, but may be valuable to other travelers:
-Our room was at the end of the first floor near an exit door and the housekeeping work area, which made for some additional noise but we travel with a white noise machine so not a big deal
-We were in a handicapped accessible room with a roll-in shower. I think the edge of the shower needs to be raised slightly because we ended up with a lot of water on the floor. Again, no big deal to us (I just used the extra towels we had), but some people can get really riled by these things

Overall, this hotel is spotless with flawless service, and I would not hesitate to stay here again and/or recommend it to friends & family.

Room Tip: Rooms are spacious, if you are a light sleeper or bothered by noise ask for a room away from the alt...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

143 reviews from our community

Traveler rating
    94
    36
    6
    5
    2
See reviews for
66
23
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Butler, Pennsylvania
1 review
4 of 5 stars Reviewed July 20, 2014

Stayed at the hotel overnight while we rested from our drive. Front desk was wonderful and went out of his way to accommodate us. Beds and room were comfortable. Breakfast was plenty and hot. Pool area was clean and had plenty of clean towels to use.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsville, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

The most professional, courteous, attentive staff Ive ever encountered. Pristine clean environment, pool, room, lobby, all of it was perfect. The breakfast was awsome, fresh belgium waffles, fresh fruit, pretty much a huge selection for a "continental breakfast". All around the best stay I've had.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonaire, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stayed here for the 4th of July weekend. The staff was quite friendly and helpful. Rooms were vary nice and big , room had microwave, fridge nice flat screen TV and a good bed to sleep on. Could have been better pillows how ever....a little to soft for me. Great selection for morning breakfast. Over all a great choice to stay.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I was so overwhelmed that everything was so perfect. The security was excellant, the breakfast was very good, the room was decorated well. Only thing i could have perferred that a telephone book been in the room. the bathroom was nice and clean, the beds were so comfatable.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 29, 2014

SUPER clean, comfy beds, a good value, and a great location. No hot water, but one call and about 15 minutes later, problem was remedied. A large group of chaperoned children were staying, who for the most part were very well behaved. However, I would have preferred not to have been given a room next to some very loud unsupervised children who made noises until 2 am. Perhaps the hotel staff could not have contained the whole group so as not to disturb other guests. A couple of the hotel staff need a refresher course in "Hampton hospitality" as there are other competitive hotels nearby. That being said, I would give this Hampton another chance.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
1 review
4 of 5 stars Reviewed June 29, 2014

All our family members were satisfied the first experience in the States, especially in Virginia it was a happy time my kids liked the hotel, the cleanliness and the kindness and so on I would like to recommmend this hotel to my frtends

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn Newport News-Yorktown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Newport News-Yorktown

Address: 151 Ottis Street, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport News
#1 Family Hotel in Newport News
#2 Romantic Hotel in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Newport News-Yorktown 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Priceline, Travelocity, getaroom.com, Odigeo and Tingo so you can book your Hampton Inn Newport News-Yorktown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Newport News-Victory Blvd. Hotel Newport News
Newport News Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn Newport News-Yorktown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.