Several family members and I traveled to the Yorktown, VA, area for a family get-together and a mini-vacation. My sister checked out hotels in the area, looking for one close to our nephew's Base and with an indoor pool for the children to enjoy. We also wanted breakfast included and were happy to find vacancies here at good rates. Directions on Google Maps and MapQuest were a little deceptive and it says to turn onto Commonwealth Drive to get into the Shopping Plaza the hotel is in. The only sign we found at the correct road to turn in from Victory Blvd. Rt. 171 from either direction (we had to make a couple of U-turns to find it by spotting the hotel) is Kiln Creek Parkway, not Commonwealth Drive. Once you have entered the Plaza, you'll spot a sign that says Commonwealth but it sure isn't visible from the highway.
Everyone working at this hotel was very friendly, helpful and courteous. I asked for a room away from the elevators but on the same floor as my sister's room. There was only one room on the same floor so we did end up with a room on the corner beside the elevator alcove. The construction of the walls or whatever was done for soundproofing doesn't work well and we could hear the elevator noises through the night. When the people in the adjoining room woke and were talking the next morning, we could hear everything they said on the other side of the wall. At first we thought they were in the hall by our door, the voices were so distinct and penetrating. Don't expect a room with a view unless you like parking lots and a roadway. The hotel has done it's best to make the outside area by the lobby welcoming, with some nice trees.
Our room was a good size, with a big closet and two comfortable beds. The beds seem smaller than Queen size but were big enough for a very comfortable night's sleep. We had one problem with the bed that is probably rare, but two of us fell because our feet caught in the corner of the duvet cover located at the foot of the bed, at floor level. The duvet is made like a big, open ended pillowcase and our feet went inside it and caught as we walked by the corner of the bed. It's kind of hard to explain, but if you are concerned about such things, just pull up the duvet so that it isn't as close to the carpet.
The upholstered chair and ottoman by the bed was very comfortable, too, and we all tried it out. The TV worked great and had a good picture and the internet worked great! tI was easy to connect and stay connected at a decent internet speed. The heating/air conditioning unit is at the base of the window and a little loud, with strong air current.
The bathrooms are good-sized and there is a lot of countertop space. The lights are nice and bright.
The room was very clean and well kept.
The swimming pool was a huge hit and was big enough for several families to enjoy. The water temperature was very comfortable. There was a hot tub next to the pool, too.
Breakfast the next morning was as represented, with a mix of hot and cold (boiled eggs, yogurt, cereals) do it yourself food available. Make your own waffles were delicious, and the simmering oatmeal was wonderful. We loved the extra toppings for oatmeal. There was a covered steamer with ham and cheese omelets and ham slices. Coffee, juices, and milk were plentiful. There were apples and bananas, too.
We were running later than expected and were given a later checkout with no problem.
The hotel followed up with me about my fall after I returned home, expressed concern about what had happened, and let me know they were reversing the charge for the room. That wasn't something I'd expected and I thought was very nice of them. While I was there, they asked if I needed any medical attention and let me know they would make sure i got it if I decided I did need it.
The good parts about this hotel made this a very happy trip for all of us and fit our priorities.
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- Also Known As:
- Hampton Inn Newport News-Victory Blvd. Hotel Newport News
- Newport News Hampton Inn