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Hampton Inn Newport News-Yorktown: Traveler Reviews

2.5 of 5
151 Ottis Street, Newport News, VA 23602
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Hampton Inn Newport News-Yorktown
Ranked #10 of 39 hotels in Newport News
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33 reviews from our community

    Trip type
Traveler rating
    17
    10
    2
    3
    1
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice hotel, horrible beds”
3 of 5 stars Reviewed February 21, 2013 via mobile

I normally love Hampton Inn's for their beds. In this case the were horrible. No bed pad and hard as a rock. Linens were not the normal thick stuff for a Hampton Inn. I was so surprised by how hard the bed was I checked to see if the mattress was upside down, it wasn't.

I will say the rest of the room was nice and the general location is good.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask crjdrv about Hampton Inn Newport News-Yorktown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
1 review
“Dependably Good Service and Nice, Comfortable Rooms”
4 of 5 stars Reviewed December 21, 2012

I stay at this property relatively often and always find the staff friendly and welcoming, the rooms clean, modern and comfortable and the amenities precisely as advertised. Breakfast is typical of Hampton Inn and the gym, pool, and hot tub are perfect for a quick work out or a relaxing soak. During my most recent stay, the Whirlpool was apparently in disrepair. As I was checking out, I mentioned it to the front desk staff, carried my luggage to my car, and came back in for a cup of coffee before leaving. The desk clerk was already online with management, noting the problem and attempting to make sure it was remedied (even though it was no great inconvenience). I appreciated their prompt attention to problems, and their attempt to ensure costumer satisfaction. I would recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Poffdaddy about Hampton Inn Newport News-Yorktown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Vriginia
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Great little hotel”
5 of 5 stars Reviewed September 30, 2012

Everything about the hotel except the breakfast was excellent. The room was comfortable and clean and decor was uptodate. The staff was superb-very friendly and helpful: one time I took some decaf late at nigh from the lobby which was cold. the staff made some fresh even though at that time of night I was likely the only taker. If you like protein as part of your breakfast you will be disappointed. I think the eggs were from some sort of kit and the sausage was fatty and flavorless. But if you like waffles they are fine.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Juliez46 about Hampton Inn Newport News-Yorktown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“great in every aspect!”
5 of 5 stars Reviewed August 20, 2012

The room was spacious, clean, has everything you may need and more.The extended breakfast
was excellent, you get coffee and cookies inte afternoon,as well as fresh fruit.

Didn´t have the time to use them, but the pool and the gym looked great.

But as everybody else points out here, the best asset of this hotel is the staff. Kind, cheerful and attentive.
Jessica and the two guys at the front desk and Barbara at breakfast time:thank you for a wonderful stay.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask alix1886 about Hampton Inn Newport News-Yorktown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Top Contributor
144 reviews 144 reviews
134 hotel reviews
Reviews in 77 cities Reviews in 77 cities
160 helpful votes 160 helpful votes
“Excellent Stay for this Hotel”
5 of 5 stars Reviewed August 20, 2012

I stayed here for one night last week with my son before making our way down to the Outer Banks...

This hotel is located right off Interstate 64 at Exit 256B and is located within a shopping mall area (Victory Mall)..

There are numerous shops/restaurants/gas stations around..so you have a decent selection of things...

The hotel boasts a nice heated indoor pool & hot tub and not to mention a fitness center & business center...

Check-in was very smooth and I was greeted but not thanked for being a loyal Hilton Diamond Member...

The only quirk that I had with this hotel was (when I stay each time with Hilton) I ask for a business card and the guy went all through the front desk, GM's office and back office and was unable to give me a card...so I thought that was strange to not have a simple card available...

Room was on the 1st floor which was easy to access the pool area....

They also have a shuttle that will take you within a 2 mile area to restaurants and such, as well there is a Hilton Garden Inn just the next street up....

The nice thing that happened was we had got back to the hotel around 10pm and I asked if we could still use the pool with myself and my 5 year old and he said as long as you don't make noise you can...so that was a nice touch to allow to stay open past closing time....

Room was very clean and comfortable...

Breakfast the next morning was the usual fare and the breakfast attendent (not wearing a nametag) was very coordial and friendly....

If I was in the area again...I would stay here again...

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask caneshockey31 about Hampton Inn Newport News-Yorktown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Newport News-Yorktown

Also Known As:
Hampton Inn Newport News-Victory Blvd. Hotel
Hampton Inn Newport News-Victory Blvd. Hotel Newport News
Hampton Inn Newport News
Newport News Hampton Inn
Address: 151 Ottis Street, Newport News, VA 23602
Phone Number:
Region: United States > Virginia > Newport News
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Newport News
#7 Business Hotels in Newport News
Price Range: $
Hotel Class:2.5 star (2.5*)
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