On Sept. 16, 2011, my mother, Jackie Bowen, and I checked into Hampton Inn Newport News, VA. From the beginning, we were overwhelmed by the kindness, comfort and subsequent flowers, cards and condolences we received from everyone at the hotel.
When we extended our stay three times, Keisha and Melanie were very accommodating. When I needed to vent, after having spent a day at my dying aunt’s bedside, they were always willing to lend an ear.
Gertrude and Justin went out of their way to make us feel comfortable and privileged as they personally chauffeured us back and forth to my aunt’s house.
Everyone was caring. Even at breakfast, we felt special when our hostess (whose name I’ve regrettably forgotten) made sure we were comfortable and had everything we could need or want, including a photocopy of the newspaper’s obituary of our relative’s passing.
Right up to the very end, the entire staff was more than accommodating. For Melanie printing out our airplane boarding passes, I am truly grateful. This was a wonderfully helpful timesaver, especially since I am less than computer-savvy.
Not only was the staff exceptional, but so were our accommodations. On top of that, we were given bereavement rates.
We found staying at your hotel to be above and beyond anything we could’ve expected.
As we’ve shared, with family and friends, the details of our sojourn, we’ve included our stay at your hotel as one of the highlights. Please know how grateful we are for turning our sorrowful trip into an experience we can look back on with a warm smile. We will be back!
- Also Known As:
- Hampton Inn Newport News-Victory Blvd. Hotel
- Hampton Inn Newport News-Victory Blvd. Hotel Newport News
- Hampton Inn Newport News
- Newport News Hampton Inn
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