We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You gotta be kidding, right?” 2 of 5 stars
Review of Point Plaza Suites and Conference Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Point Plaza Suites and Conference Hotel to your Saves list
Point Plaza Suites and Conference Hotel
3.0 of 5 Hotel   |   950 J. Clyde Morris Boulevard, Newport News, VA 23601   |  
Hotel amenities
Ranked #22 of 40 Hotels in Newport News
Raleigh, North Carolina
Top Contributor
201 reviews 201 reviews
82 hotel reviews
Reviews in 77 cities Reviews in 77 cities
68 helpful votes 68 helpful votes
“You gotta be kidding, right?”
2 of 5 stars Reviewed July 8, 2014 via mobile

Stayed here using a PriceLine deal. The place is rated 3-stars, pictures looked good. Should be ok, right? WRONG!!!
Plus side: Room was relatively clean. Bath was actually quite nice, although fixtures were well "broken in". A/C was in good order. WiFi was fast enough for NetFlix, which is my standard for rating hotel wireless systems. The place was relatively quiet. Bed was old but ok.
Negatives:
No shampoo available. Cleaning staff said they were "waiting on a shipment of shampoo". Ok. I always keep a spare, but, c'mon, Walmart has those little sample bottles by the 100's. If you run out, go buy some to get you through the day.
OLD CRT television. Lots of channels, but poor picture quality on a small Screen. Unacceptable for a 3-star room in 2014. Furniture has been around for a LONG time. Pretty beat up.
Lots of trash and accumulated leaves, papers around the rear of the building and parking lot. Hey, take an hour or so to clean up the place.
Now, get this: I go down for the "Free FULL Hot Breakfast" advertised on the website. Guess what? It consisted of one pan of grits, some shredded cheese, juice, bread and bagels to toast and coffee. No eggs or breakfast meat. They had a couple of sugary kids cereal dispensers loaded up, but the attendant said they unfortunately were out of milk for the cereal, so no go on that. When I mentioned this to the front desk, they just laughed and said that they had had a family reunion over the weekend and they had "wiped them out". Well, y'know, just run down to the 7-11 and buy a couple of gallons of milk. The supermarket has plenty of eggs and bacon. This is a three star hotel supposedly.
So... Here's the deal: This place does not rate even a 2-star level. I would not recommend this for anyone who is accustomed to typical hotel of this rating. It just is not in the game.

Stayed July 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

100 reviews from our community

Traveler rating
    27
    20
    23
    13
    17
See reviews for
51
9
3
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2014

I enjoyed my stay at this hotel. It was reasonably priced and in a great location. What I enjoyed most was the hot buffet breakfast and the indoor pool. The hotel offers a map of the area. My check in went great. The lady who does the breakfast is outstanding and should be commended.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Bern, North Carolina
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 6, 2014

We were given a 'suite'. I was the most run down room I have ever seen. The nicest thing I can say about the room was that I didn't see any roaches, but I was sure I would. I am assuming they have more recently renovated rooms, like maybe the ones they show you online, but our room had furniture the Salvation Army would have turned down. Old TV's, insufficient lighting, horrible pillows, no extra blankets, bathroom so small you had to open the door to dress.

The pool, advertised as the largest in the area, is pretty small & was naturally out of order when we arrived... 4th of July w/e. No restaurant & the breakfast bar was borderline.. Our 2ed & thankfully last day a women that works there stopped me from taking coffee & toast back to the room. Really! "You can't take food out of here". While she was stopping me her friends were walking out with trays of stuff. She was less than nice & not at all professional. Really, toast?

Our "suite' has a fridge, small dishwasher & stove, micro, coffee maker that didn't work, toaster that did, one cup, one glass, 2 plates & exactly 5 pieces of silverware. No pots, pan, dish soap, etc. The couch was very uncomfortable & dirty. The carpet so filthy you left tracks on the white tile of the tiny bathroom & even the concrete outside.

Staff was 50-50.. very nice here & totally uncaring & rude there.

It is NOT IN CITY CENTER. Maybe 2 miles away. There is a nasty Budget motel right next door & a Waffle House on the other side. We were concerned about our safety. Not a good neighborhood. Lots of unsavory people walking around late at night & people peeping in our windows 3X that I saw.

Spend the extra $$ & go somewhere else. If they have the nerve to rent such a horrible room & fuss about coffee & toast, then you are definite not in good hands.

Room Tip: If you absolutely have to stay here make sure they give you a newly renovated room. I'd ask to...
See more room tips
  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accokeek, Maryland, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 3, 2014

This hotel is gross. The curtains were hanging off the broken rod, dead bugs on the floor, old tv, cheap indoor outdoor carpet, bedding was as thin as tissue paper, the bathroom was not clean. Soap scum in the tub along with this nasty tub Matt that was dirty and peeling up. We left immediately.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 24, 2014

Hotel is older but was very clean for our visit. The king room was substantially bigger than the double. We stayed in the tower portion of the hotel. The front desk staff were very polite! The toiletries were very cute - even including mouthwash - and were Bath and Body Works brand, even the soap! Breakfast was yummy and diverse and was offered until 10 a.m. Loved the touch of cold water in the lobby.
The location to Williamsburg is great - just about 15 minutes to Busch Gardens. The trip to the beach was about 45 minutes, depending on the atrocious traffic and construction slow down.

Room Tip: King size room!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altadena, ca
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 20, 2014

From the outside the place looks like a run down motel. My kids were getting a little upset until they walked in. A little update to the outside is greatly needed. The interior looks welcoming and clean. The cleaning solutions odor is not the best but not the worse either. The front desk staff were both very friendly and the room maintenance were very welcoming and seemed to take pride in their work. The pool area is okay. It was in the 90's outside and the pool area was about 105 degrees. The pool water was warm as well..not hot as a Jacuzzi but more of a cooled down bath water temp. My kids didn't mind and neither did I since you didn't get that " Im freezing" feel getting in or out of the water. Just a little different than what we're use to. Overall we enjoyed the stay. Oh yes,Only one device can use the wifi at a time.

Room Tip: If its possible make sure you dont get a room in the motel looking area of the hotel.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

Walked in the lobby and it had an indescribable odor that stayed in my clothes. The front desk lady was pleasant and professional. The same cant be said for the other staff. A maintenance person and a person behind the desk made sexual comments about a female guest within hearing distance of my wife. Driving through the parking lot there were at east 5 people just hanging around in the parking lot. There was a car on blocks being worked on. The room was dark and dingy. I refused to stay at this dump and took my family elsewhere. When I emailed the company I never received a return email. DO NOT stay here, un book your reservation.

Room Tip: Go somewhere else
See more room tips
  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Point Plaza Suites and Conference Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Point Plaza Suites and Conference Hotel

Address: 950 J. Clyde Morris Boulevard, Newport News, VA 23601
Location: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 40 Hotels in Newport News
Price Range (Based on Average Rates): $
Hotel Class:3 star — Point Plaza Suites and Conference Hotel 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Expedia, Cheap Tickets, Priceline and Odigeo so you can book your Point Plaza Suites and Conference Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Point Plaza Hotel Newport News
Point Plaza Hotel And Conference

Owners: What's your side of the story?

If you own or manage Point Plaza Suites and Conference Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.