We were given a 'suite'. I was the most run down room I have ever seen. The nicest thing I can say about the room was that I didn't see any roaches, but I was sure I would. I am assuming they have more recently renovated rooms, like maybe the ones they show you online, but our room had furniture the Salvation Army would have turned down. Old TV's, insufficient lighting, horrible pillows, no extra blankets, bathroom so small you had to open the door to dress.
The pool, advertised as the largest in the area, is pretty small & was naturally out of order when we arrived... 4th of July w/e. No restaurant & the breakfast bar was borderline.. Our 2ed & thankfully last day a women that works there stopped me from taking coffee & toast back to the room. Really! "You can't take food out of here". While she was stopping me her friends were walking out with trays of stuff. She was less than nice & not at all professional. Really, toast?
Our "suite' has a fridge, small dishwasher & stove, micro, coffee maker that didn't work, toaster that did, one cup, one glass, 2 plates & exactly 5 pieces of silverware. No pots, pan, dish soap, etc. The couch was very uncomfortable & dirty. The carpet so filthy you left tracks on the white tile of the tiny bathroom & even the concrete outside.
Staff was 50-50.. very nice here & totally uncaring & rude there.
It is NOT IN CITY CENTER. Maybe 2 miles away. There is a nasty Budget motel right next door & a Waffle House on the other side. We were concerned about our safety. Not a good neighborhood. Lots of unsavory people walking around late at night & people peeping in our windows 3X that I saw.
Spend the extra $$ & go somewhere else. If they have the nerve to rent such a horrible room & fuss about coffee & toast, then you are definite not in good hands.
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- Also Known As:
- Point Plaza Hotel Newport News
- Point Plaza Hotel And Conference