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“Absolutely disgusting” 1 of 5 stars
Review of Point Plaza Suites and Conference Hotel

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Point Plaza Suites and Conference Hotel
3.0 of 5 Hotel   |   950 J. Clyde Morris Boulevard, Newport News, VA 23601   |  
Hotel amenities
Ranked #20 of 39 Hotels in Newport News
Accokeek, Maryland, United States
1 review
2 helpful votes 2 helpful votes
“Absolutely disgusting”
1 of 5 stars Reviewed July 3, 2014 via mobile

This hotel is gross. The curtains were hanging off the broken rod, dead bugs on the floor, old tv, cheap indoor outdoor carpet, bedding was as thin as tissue paper, the bathroom was not clean. Soap scum in the tub along with this nasty tub Matt that was dirty and peeling up. We left immediately.

  • Stayed July 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Lynchburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 24, 2014

Hotel is older but was very clean for our visit. The king room was substantially bigger than the double. We stayed in the tower portion of the hotel. The front desk staff were very polite! The toiletries were very cute - even including mouthwash - and were Bath and Body Works brand, even the soap! Breakfast was yummy and diverse and was offered until 10 a.m. Loved the touch of cold water in the lobby.
The location to Williamsburg is great - just about 15 minutes to Busch Gardens. The trip to the beach was about 45 minutes, depending on the atrocious traffic and construction slow down.

Room Tip: King size room!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altadena, ca
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 20, 2014

From the outside the place looks like a run down motel. My kids were getting a little upset until they walked in. A little update to the outside is greatly needed. The interior looks welcoming and clean. The cleaning solutions odor is not the best but not the worse either. The front desk staff were both very friendly and the room maintenance were very welcoming and seemed to take pride in their work. The pool area is okay. It was in the 90's outside and the pool area was about 105 degrees. The pool water was warm as well..not hot as a Jacuzzi but more of a cooled down bath water temp. My kids didn't mind and neither did I since you didn't get that " Im freezing" feel getting in or out of the water. Just a little different than what we're use to. Overall we enjoyed the stay. Oh yes,Only one device can use the wifi at a time.

Room Tip: If its possible make sure you dont get a room in the motel looking area of the hotel.
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 13, 2014

Walked in the lobby and it had an indescribable odor that stayed in my clothes. The front desk lady was pleasant and professional. The same cant be said for the other staff. A maintenance person and a person behind the desk made sexual comments about a female guest within hearing distance of my wife. Driving through the parking lot there were at east 5 people just hanging around in the parking lot. There was a car on blocks being worked on. The room was dark and dingy. I refused to stay at this dump and took my family elsewhere. When I emailed the company I never received a return email. DO NOT stay here, un book your reservation.

Room Tip: Go somewhere else
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, North Carolina
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 2, 2014

Purchased a 3-star Secret Hot Rate through Hotwire and was assigned this hotel. This is an older facility, but has been maintained. The facility looks as if it has been added onto through the years. The buildings on the front and right side are exterior entrance motel rooms and the rooms off the right of the lobby and adjacent to the pool are interior corridor rooms. We stayed in the 2-story interior corridor building adjacent to the pool. In addition to ice and a soda machine in vending area were 2 sets of washers & dryers. The room was clean and nicely appointed.

We stayed in the Holiday Inn (HI) two weeks earlier. Since it is a comparable 3-star hotel directly across the street, I'm going to compare the two:

1. HI had a digital thermostat, PPS had a control knob on the unit.
2. PPS had a nice ice bucket and 4 glass old-fashion glasses, like HI.
3. PPS had a standard definition box TV, whereas HI had a high definition flat screen.
4. Both had a refrigerator/microwave combo.
5. Both has an in room coffee maker, but PPS had only foam cups.
6. Both hotels have full beds. PPS beds were soft and comfortable. HI beds were firm pillow-top. My personal preference was PPS.
7. Both had a large comfortable easy chair.
8. Both had large clean bathrooms. PPS had the same type of shower head as HI and had better water pressure.

Unlike HI, breakfast was included. It was comparable to the HI fare and was very good. Unlike HI, which had real plates and silverware, PPG had plastic utensils and foam plates. The breakfast room is very large and seats around 80 people.

The hotel has an indoor pool. There were at least 1 middle school baseball team and 1 middle school basket ball team staying at the hotel. The pool was full of rowdy kids and partying adults the night we arrived, so we steered clear. I went to the pool Sunday morning for a swim, but a sign on the door stated "Temporarily out of order". The hotel has a nice workout room with treadmill, stationary bike, free weights and weight bench.

For the same price, I'd pick HI over PPS, however overall, the stay was nice and we would stay there again.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fort Washington, Maryland
1 review
4 of 5 stars Reviewed May 19, 2014

I stayed here last weekend and had an unexpected glitch with my credit card. Dawn was so patient and helpful and troubleshooted with me until we were able to get a resolution from my credit card company. Instead of having to stay in the park (LOL), she made sure that my travel needs were met with a smile, graciousness, and efficiency.

Thank you Dawn! I had a nice room, great full breakfast both days, and would absolutely stay again.

D, Fort Washington, MD

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
1 review
4 of 5 stars Reviewed April 24, 2014

My family and I stayed at the Point Plaza Suites and Conference Hotel while we were visiting Christopher Newport University. We had a couple of hiccups when we checked in but the hotel more than made up for them! Dawn at the front desk was friendly, helpful and fun to work with. Breakfast was a plus too. Bottom line, we selected this hotel because of its proximity to the university and the reasonable price. We would definitely stay here again if we're back in the area.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike A, Manager at Point Plaza Suites and Conference Hotel, responded to this review, April 27, 2014
The Point Plaza Suites Hotel was pleased to have hosted your family on your recent visit to Christopher Newport University [CNU]. The entire staff thanks you for giving us the opportunity to show you our version of Virginia Hospitality. I will be sure to let Dawn know that you appreciated her friendly, helpful, and fun service.

We look forward to serving your lodging needs again when you next visit Christopher Newport University [CNU]. Go Captains!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Point Plaza Suites and Conference Hotel

Address: 950 J. Clyde Morris Boulevard, Newport News, VA 23601
Location: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 39 Hotels in Newport News
Price Range (Based on Average Rates): $
Hotel Class:3 star — Point Plaza Suites and Conference Hotel 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Point Plaza Hotel Newport News
Point Plaza Hotel And Conference

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