I made reservations in October 2013 for the 2014 Hampton Jazz Festival and I am elated that I did, because the hotel was sold out for this weekend. The lobby is sleek and modern, I love the hallway carpeting with it's vibrant colors. My room was very clean and contained everything a traveler would need; the fridge had come in handy. The hotel is about 10 minutes from the Hampton Coliseum, BUT allow yourself an hour to arrive to the event, traffic is a monster. The hotel does have opportunities to improve on the check-in and knowledge aspect: I waited approximately 10 minutes to check-in, because there was only one person at the desk and she carried on a conversation with the sole guest in front of me after she was given room keys. Also, I paid a few dollars more to have breakfast for 2 included, she responded that there is no free breakfast, thankfully I always print reservation documents which I highlighted and was then given tickets for breakfast. Upon showing her my $50 E-Card which is simply a gift cards, she told me that they may not be able to accept it because it was a special weekend(Hampton Jazz Fest), I told her that this is NOT a coupon, it's just a gift card which was purchased online instead of in-person; she later got a manager who keyed the info in and everything was cool. I just would have wished that the clerk would have consulted her manager earlier before telling me that breakfast was not included or the E-card may not be accepted, that could change a traveler's perception of the experience. The duvet/comforter is a little on the thin side, but it served its purpose. Check-out was easy and a great experience. I will return back to this location due to the cleanliness, style and proximity to the Hampton Coliseum and shopping centers.
- Official Description (provided by the hotel):
- With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Newport News Airport Hotel Newport News
- Newport News Marriott
- Newport News Courtyard
- Courtyard Newport News