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“Our normal stopover and its the normal excellent standard” 5 of 5 stars
Review of Ibis Calais Tunnel Sous la Manche

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Ibis Calais Tunnel Sous la Manche
3.0 of 5 Hotel   |   Place de Cantorbery, 62231 Coquelles, France   |  
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Ranked #3 of 7 Hotels in Coquelles
Birmingham
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Our normal stopover and its the normal excellent standard”
5 of 5 stars Reviewed July 30, 2013

For a number of years we have stopped here prior to driving south. It's always best to book in advance on Internet and save about twenty euros in doing so. We arrived at 1900 and had to change rooms as air con was not working no problem another room straight away. The rooms are very comfortable with great "shower/bathroom tardis" and the best beds in France. A very nice meal with aperitifs and wine will not break the bank and breakfast starts the day. Staff are very polite and efficient which again for me is typical of all Ibis hotels. Roll on next summer

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibistunnel, Directeur général at Ibis Calais Tunnel Sous la Manche, responded to this review, July 31, 2013
I wanted to personally thank you for taking the time to give me back your comments about your stay in my hotel.
These are necessary to me daily to ensure a pleasant stay for my guests.
Your feedback is very pleasant to hear and be sure that I would share it with my team.
Looking forward to welcoming you again in IBIS Coquelles

Anne Bertoux Cugny
Directrice
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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966 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Newport, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2013

We stayed just one night at this hotel on our way back to the UK from North Germany. We arrived at 5:30pm having driven for the majority of the day. Check in was swift and efficient. We wanted to grab a quick bite to eat before getting our 1 year old son ready for bed at 7:30 and so asked if the restaurant was open. The signs in the hotel said it opened from 6, however we were told it was 6:30 that night and booked a table for then. The room was adequate (you get what you pay for) and as we didn't require the pull out bed they had set up for our 1 year old they were happy to put this away to make some room for his travel cot.
The restaurant was overpriced and had rude waiting staff. We headed down for our meal at 6:30, our son by this time was getting pretty tired but managed to sit in a highchair for a bit and have a small snack. When we only ordered two main meals, it was met with a very abrupt "Are you not ordering starters, and what about something for the child". We explained that we had driven a long way and that this was all we required but it was still received with a disapproving look and a swift exit. I ordered a burger and a steak hash and received two plates of basically burger and chips. This was not really a problem until we looked at the bill and it came to 35 euros (with a small beer and a coke). We didn't want dessert as by this time our 1 year old was incredibly tired and again this was met with a disapproving glare. The food was average but I would have expected more and with more friendly service at these prices.
The window in the room was cracked. The "pod" bathrooms have a very slippy shower floor.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibistunnel, Directeur général at Ibis Calais Tunnel Sous la Manche, responded to this review, July 31, 2013
Dear Madame , Sir

Thank you very much for taking the time to write me to let me comment on the course of your stay.
I'm sorry that it was not up to your expectations; however, I am at your disposal if you want to talk directly about the problem.
You can write me directly h3300-gm@accor.com, and I'd be happy to get in touch with you.

Hope to hear from you or see you again.

Anne Bertoux Cugny
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2013

Excellent hotel, friendly and efficient staff. Good location with excellent parking and very convenient for a shopping trip to Cite de Europe.
We found the room to be excellent with a very comfortable bed and bathroom, even if it is a pod style one it is very good and the shower excellent. I would only add that if you have a room overlooking the BMW dealership nearby, you may find the forecourt lighting a nuisance coming into the room around the curtains.
This hotel could not be better located for Eurotunnel and is not far from the Ferry terminal either.

Room Tip: If fussy avoid rooms overlooking BMW dealership which has very bright lighting on all night.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 22, 2013

This is a chain hotel of course but nevertheless we had no complaints whatsoever regarding the service or room itself. The hotel is convenient for those catching le Shuttle which is only approx 10 minutes from the terminal. The car park is very large (and shared by other adjacent hotels) so picking out the correct hotel and parking as near as possible to the entrance for security reasons is to be recommended.

Room Tip: There is a road directly across from the hotel entrance which appears to lead direct to the Shuttle...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Calais Tunnel Sous la Manche

Address: Place de Cantorbery, 62231 Coquelles, France
Phone Number:
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Coquelles
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Coquelles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Calais Tunnel Sous la Manche 3*
Number of rooms: 126
Official Description (provided by the hotel):
The Ibis Coquelles Tunnel hotel benefits from an exceptional location. Next to the Channel Tunnel and the Cité Europe shopping centre, it is 10 min by motorway from the Car Ferries terminal and 5 min from Calais Frethun TGV railway station. The hotel has 86 air-conditioned rooms. It offers a restaurant, a bar serving snacks 24/24, closed free and guarded parking, a meeting room and Wifi wireless Internet access for guests on a business trip. ... more   less 
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Also Known As:
Ibis Calais Coquelles Tunnel Hotel Coquelles
Accor Calais Coquelles Tunnel
Ibis Calais Tunnel Sous La Manche Pas-De-Calais, France - Coquelles

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