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“Shenandoah Trip” 3 of 5 stars
Review of Quality Inn Shenandoah Valley

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Quality Inn Shenandoah Valley
2.5 of 5 Hotel   |   162 W. Old Cross Rd., New Market, VA 22844   |  
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Ranked #3 of 4 Hotels in New Market
Dumfries, Virginia
1 review
1 helpful vote 1 helpful vote
“Shenandoah Trip”
3 of 5 stars Reviewed February 18, 2014

Old but clean. Bedspread wrinkled. Front desk lady in evening young and not helpful. Every answer was I don't know. Morning lady was very cheerful, nice, and helpful. Restaurant was good. Friendly atmosphere. I would stay there again. Stayed with a friend, and we were visiting family nearby.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review, March 4, 2014
Thank you Susan for leaving your feedback. I always enjoy hearing how our customers enjoy their stays. I apologize our staff performance was not consistantly great., but am happy to hear you would stay with us again. We look forward to your future visits!!
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125 reviews from our community

Traveler rating
    9
    43
    38
    17
    18
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50
42
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Tel Aviv, Israel
Top Contributor
93 reviews 93 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed February 1, 2014

End of the day on the highway. We open the coupon book we collected and chose this hotel. No expectation whatsoever. We found the room spacious, comfortable and with all necessary stuff. Though you need stairs to get from the front office to the corridors, you can also reach the room through a back exit in the parking - at same level. We were very satisfied, and the coupon price made it a great value.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review, February 6, 2014
Thank you for your response regarding your recent stay at our hotel. I am very pleased to hear that you enjoyed your visit. Our primary goal is to provide dependable service at reasonable prices, and its always a pleasure to hear we are achieving that goal. We look forward to your next visit with us!
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East Syracuse, New York
Top Contributor
271 reviews 271 reviews
49 hotel reviews
Reviews in 119 cities Reviews in 119 cities
229 helpful votes 229 helpful votes
4 of 5 stars Reviewed December 28, 2013

Check in was no problem. Room #105. Furnishings include two double beds, with three 3/4 pillows each.Stand between beds with clock. A four drawer checst, 80's television, with about 60 channels. Many channels snowy. The front deck told me that some rooms are being worked on, which may cause the snow. I was offered another room, but since I was staying one night. I declined. Writing table, with two chairs, coffee maker. Floor lamp & two wall lamps. Large mirror over chest & a full length wall mirror.

A tub/shower combo, with two safely handles on inside wall. Two selves on shower side wall. Water for shower 10-12 seconds. Plenty of towels. Hair dryer. Combination of bottled shampoo, hair conditioner & body lotion. Some what limited sink/counter space.

A metal wall rack, with eight wooden hangers. Luggage rack, iron & board. The heater was turned before arrival. Being early December the heat was appreciated. Over all room/bathroom very clean.

This is two floor facility, with stairs leading from the lobby hallway to the first floor, then stairs to the second floor. NO elevator. The lobby has been very updated, while the outside looks dated. Ice, vending & soda machines at end of lower floor. Up stairs have no idea of machines. Also a soda & vending machine at top of stairs from the lobby.

My room had two entrances doors. One leading to the parking lot. My vehicle was no more than five from the outside door. The second door lead tom the hallway THis door was also much appreciated for not going out in the cold morning air.

The tub's faucet 's water pressure is very powerful, however the shower is very gentle to the face & body. The shower head is very high, a short person may have problems reaching to adjust the head.

A Johnny Appleseed restaurant is attached to this facility. A guest will get a 20% discount for breakfast. The restaurant opens at 6:30 AM. A gift shop is between the lobby & restaurant.

All staff members are polite & friendly. There a fitness room open 24 hpurs. Coin operated washer/dryer locatecd on lower floor. The guest room services directory has the television channels listedon page six.

Plenty of parking, front, back & side. Room for any size vehicle. There is separate tractor trailer & camper parking. Also upper decking parking. A guest will be given a map showing the front deskl, gift shop, restaurant, & venting/ice machines & fitness room. The motel's pool is on the north side.

My factors in staying was the location to I-81, Johnny AppleSeed restaurant & reasonable price. I found the bed firm & comfortable. The only drawback was the snowy & grainy channels. However I wsn't here to watch television. I would stay again with no hesitation.

ROOM TIPS. Any room a guest is given, first check out the television recetion before unpacking. IF snowy report it and ask for another room. Also ask for a room on the south side, NO vehicle would be heard off I-81.

Jack L., Syracuse, New York.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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qinm, Front Office Manager at Quality Inn Shenandoah Valley, responded to this review, January 1, 2014
Thank you for your detailed description of our hotel,We really enjoy hearing about our guests experiences during their stay with us.. We look forward to your next visit, so print this letter out and present it when you check-in for a 20% discount off of your room rate.
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Oakville, Canada
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 2, 2013

Don't let the dated exterior mislead you. The rooms here are reasonably updated, and the bed was quite comfy. The's no conti-breaklfast, instead, theres an OK place connected to the building where you get a discount.They said the wifi was available, but my devices wouldn't connect at all. The overall site shows some signs of wear and tear. If that's no issue to you, I'd recommend this Inn.

Room Tip: Take the second floor so you don't hear neighbours walking around above you.
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  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 20, 2013

Nonsmoking room and hallway smelled like cigarette smoke, traffic noise from highway all night (we were on second floor in back), toilet looked like it hadn't been cleaned (gray ring stain in bowl), wallpaper peeling, duct tape on well worn carpet, shower head not secured to wall. Overpriced at $103.

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Top Contributor
113 reviews 113 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed September 14, 2013

We stayed here two nights. The service was excellent and the location was super convenient. The price was reasonable. The room had some issues. There were some bugs dead in the room which was not cool. The wall paper in the room was almost coming off due to moisture. Like others said, this an older property that definitely needs some upgrades. We could deal with it because everything else in the area was sold out for Memorial Day weekend. The people at the front desk were top notch and went above and beyond, even recommending and calling the Exxon station down the street to have one of our cars that had a flat serviced. That level of service is rare even at a five star. We loved the area. The hotel could be improved, no doubt, but we don't have too many complaints.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okeechobee, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Great place to stay and good restaurant. My wife and i always stay on our way to and from Maine. The food is good at the onsite restaurant and the gift store has a wide range of gifts. It is also a good spot to stay if you go to Luray Caverns or the Civil War Battlefields

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Shenandoah Valley

Address: 162 W. Old Cross Rd., New Market, VA 22844
Phone Number:
Location: United States > Virginia > New Market
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in New Market
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Shenandoah Valley 2.5*
Number of rooms: 100
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Also Known As:
Quality Inn Shenandoah Valley Hotel New Market
Quality Inn New Market
Shenandoah Valley Quality Inn
New Market Quality Inn

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