We set out for Endless Caverns the Friday before the Memorial Day weekend 2009 and the Turbo Diesel went out on our truck. I immediately called Endless Caverns to let them know that we would not be checking in that evening as we were taking the truck to the Ford Dealer for repair. i did this as a courtesy rather than be a no show. I had just paid in full the day before as they suggested to "expedite" arrival (sorry I did this now).
I phoned to ask for a refund due to our circumstances (I can see paying for 1 night, maybe). I would have offerred to fax the service record from the dealer - but before I could even offer - I was told by Mindy ?, sorry it was a holiday weekend so there will be no refunds.
Have a heart Mindy - we were disappointed enough having to cancel our trip. We still would like to visit the Shenandoah Valley but we won't be your guest and will tell everyone we can of your lack of compassion. May I recommend the Yogi Bear Campsite instead. They had a long waiting this that weekend.
You know what, I bet you filled our open campsite that weekend too. Shame on you, Mindy. I normally don't say anything negative about anyone as we all make mistakes, but I feel I need to let other campers know of your viewpoint on unforseen circumstances.
Camper in PA
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