We booked a junior deluxe suite; the size was very accomadating. The hotel is huge (size) but it is not finished. The noice by 6am will be memorable. There is no elevators, so if you are staying in the second floor and you are carrying luggage make sure to get help. The pool is amazing, however it was difficult to get towels. Our room was not cleaned thoroughly. The tub had soap scum and there were no towels. The door knob was also destroyed (weird). The AC temperature never lowered less than 25 and when we turned on the fan (too get cooler) the fan made too much noice (we thought it was going to fall). The toilet was overflowing (we did not know not to deposit paper). You must know that the toilet paper goes in the bin!!!! do not flush...And there are no signs warning!. There is cable so you can enjoyable watch TV just remember it will not get cool in the room. The breakfast was not good. Be prepare for Gallo Pinto (cold) and limited amounts of fruits. However, the restaurant (main restaurant) is really good!!! Highly recommended. Just dont order hamburger as the meat is very hard. The pizza was good and the Bruschetta was excellent. The "asado tipico" is worth recommending. We never met the supervisor, although we asked because we were so disappointed with our stay. The location is wonderful. Close to the action but distant from the noice. We would try another hotel next time. A shame because the place is nice but The administration could use some studies in hotel management and more training.
- Official Description (provided by the hotel):
- We are a 4 star hotel. ... more less
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