Before booking our stay at the Hotel Plaza Colon, I researched every hotel in Granada. I like to be very thorough. After reading reviews and speaking to some locals that I know, we ended up here. It was absolutely a fantastic stay from start to finish. First, when booking, I was a little frightened about giving my credit card info before the stay through email/fax. No worries there - everything is on the up and up with this hotel. I specifically requested a park view balcony room and would not recommend anything else. Whatever the (small) extra charge is, it is worth every penny. Through my initial interactions with the hotel, I requested that they arrange my transportation to the hotel from MGA. That was the best decision we could have made! They booked us through Paxeos and we were met as soon as we got off the plane with a representative holding a sign with our name. They guided us through customs, getting our luggage, and got us right into a vehicle with our driver. We were in and out in less than 10 minutes. Also, having not been to this airport before, it is not like your American airport with large stations for shuttles or other things. So, definitely have the hotel arrange this for you!
Upon arrival, our bags were immediately unloaded for us and taken to our room which was ready. The room was spacious and opened directly onto the Parque. This was the most exquisite view and you really got a sense for the culture from just sitting out on the balcony and relaxing. The balcony is shared with the room next to you, and you also share a sitting area with them. So, if you are getting two rooms, you would have an amazing suite! The bed was very comfortable and everything was very clean. Two bottles of complementary water were included with the room.
Quality of sheets and towels was about what I expected for Nicaragua. We had no issues with bugs or any issues with theft. The staff greeted us and they were so friendly and eager to help throughout our stay.
For breakfast, it is included. We walked downstairs and saw a buffet of fresh fruit, cereal & milk, orange juice, and coffee and thought - hmmm, not much of a breakfast. BUT, once we sat down, a waiter came over and offered us a choice of American breakfast (eggs/meat/toast), Nica breakfast (eggs/biscuit/beans), or pancakes. I had the Nica and my husband had the pancakes and both were phenomenal!!!! Really great breakfast and you eat outside in the courtyard which is lovely.
We ate at El Zaguan for dinner (as it seems many tourists do). My husband had the Nica platter with the most amazing steak. Seriously, we go to very nice steak restaurants all the time and this was cheap, tender, delicious steak. I was very impressed. I had the tortilla soup which was delicious. The restaurant is cheap for American standards and it was fun. However, the waitstaff struggles with English, so know some Spanish to go there. Try a Tona, it's the local beer!
I asked the hotel if they knew anything about massage and they told me they could have a lady come to my room. $25 for 60 minutes. No problem! She was about 15 minutes late and it was a much different massage style than I am used to, but for the price, it was a nice thing to do before touring the city.
Go to the Hotel Alhambra and ask for Orvin. He runs tours of various things and he took us on an amazing tour of Las Isletas. I didn't think it was going to be that exciting, but a monkey jumped in our boat, we saw all these beautiful houses, and he had tons of stories about all of them. It was $25 per person for about 2 hours, including transportation from the hotel to the docks and the boat ride.
Also, definitely do the carriage ride in front of the hotel - don't let them talk you into spending more than $20 however. You are considered "rich" if you stay in this hotel (it is the nicest and one of the newest ones in Granada) so they will up their prices...
Finally, the wine bar downstairs. This is a really nice touch as you can sit downstairs outside and have a glass of wine and a snack/dessert or you can get wine to bring up to your room. Either way, don't miss taking a timeout to relax and do some people watching!!!!
We had no problems with hot water or power outages. If these are common, we didn't know. We had satellite TV and free wireless internet as well.
We had nothing bad to say about this hotel and would definitely return in the future. Keep in mind you are in Granada so nothing is really "luxury" per se, but this was really a very nice stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.