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“SWEET HOTEL” 4 of 5 stars
Review of Hotel Colonial

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Hotel Colonial
3.0 of 5 Hotel   |   Del Parque Central 25 Metros Al Oeste, Calle la Libertad, Granada, Nicaragua   |  
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Ranked #7 of 35 Hotels in Granada
San Isidro de El General, Costa Rica
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
“SWEET HOTEL”
4 of 5 stars Reviewed January 19, 2013

The only thing stopping me from an excellent review was the water pressure. The location was very good. We liked being just off the square and not right on it. The room was not huge but fit a king sized bed comfortably. It was very quiet at night. Our room was number 7 and only had a window over the door and another one up high over the sink in the bathroom. It really didn't bother us but there are rooms with windows. There were two small pools that looked very clean. Over all the hotel was very clean. The people very helpful and it was quite colorful with colorful tiles paint and artwork throughout.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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363 reviews from our community

Traveler rating
    270
    76
    13
    3
    1
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80
125
27
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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olympia washington
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2013 via mobile

Started our first Nica vacation here and felt very lucky. Booked 4 nights, added another. Loved the pool, the quiet, and chatting other guests. Good breakfast. Big room with two queen beds, AC (though we used mostly the ceiling fan only). Water supply fine except one afternoon while city re-pressurized the system. $80 pre-tax rate included breakfast. Close to everything we wanted to walk to.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Top Contributor
65 reviews 65 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 18, 2013 via mobile

Lousy service, no water in room or available for guests, boring artwork, unimpressive lobby, so so AC. IT IS 11am and pool Cushions missing. Waited till 4 for room cleaner yesterday. Hotel is nearly empty. They charge 50 for ride from airport, ten dollar markup. Many better choices in town for better price

  • Stayed January 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcolonialgranada, Gerente at Hotel Colonial, responded to this review, January 21, 2013
Regarding each point we answer the following: It may be true there was no water pressure but in each room we have a cordial note that says to call front desk to put the water pump. (It’s a city problem, not a hotel problem) With the a/c we have newly installed Trane a/c`s. This is a good brand here. The corridors and courtyard are all decorated in a beautiful colonial style, but we respect alls opinion. We recall that that morning it had rained so we put the cushions back later when they dried, normally they are out 24/7. December is high season, so the hotel WAS very full that day (37 / 37 rooms) and this is why we took a while to do the cleaning. For the airport it takes 1 hour to get there, and 1 hour to return. The U$50 dollars we charge is for a private transportation in our Minivan, total (not per person) , it is impossible that anyone will charge you 10 dollars total to take you to the airport unless it is COLECTIVE ride or in the public buses that take 2 hours to just get there.
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Honolulu, Hawaii
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 10, 2013

After staying at the Hotel Spa Granada two blocks away, we missed the big windows and plenty of daylight in the rooms. We booked the suite with the upper alcove (that has two single beds) and it only has one small window, which made the room dark. Luckily, we spent most of the daytime outdoors either exploring the town or in the pool. The property is well-kept, clean, with hot showers and AC. Our biggest surprise was the breakfast - by far the best we ever had in Nicaragua! A funny side note: the hotel's address in Spanish translates to "25 sticks from Central Park" which is totally apt because it is that close to the main square.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 6, 2013

This is a lovely little hotel very close to the central square. There are two small pools, both quiet and refreshing after a day of touring. Our room was large, clean and very comfortable. We had a 4 poster king bed - almost unheard of in Nica!! As with much of the architecture in Nicaragua, our room faced the courtyard, and a public access walkway was right outside the door - we were worried at first about possible noise issues and privacy - but it turned out to be totally fine. We didn't eat at the hotel, but directly next door is a great coffee shop for breakfast. I would definitely recommend this place.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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california
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 4, 2013

After reading the reviews, we looked forward to our stay here. The pool was great for an afternoon respite from the heat, but the area was cramped, the room dark, and the staff though friendly did not follow through with the help they promised. In fairness, since all of the hotels follow the Roman courtyard/cubicles plan perhaps all hotel rooms in Granada are dark, but the Chocomuseo layout seemed more open and interesting, charged less, had spa options, and was only 2 short blocks from the square.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcolonialgranada, Manager at Hotel Colonial, responded to this review, February 20, 2013
Dear Solo California

We could so far not find out when you checked in and why you where so disappointed while staying at the Hotel Colonial.

Yes, you might be right that Colonial Style Hotels in the oldest Colonial City of the Americas are not the whole day full with sunshine. The rooms look inside the gardens ... and the pools.

Anyway, we take your comments for very serious and try hard to be every day a part of a wonderful stay people visiting Granada.

I have as well to say, that it is not very correct to compare a chocolate course with a hotel.

We would appreciate getting concrete suggestions of you that we can continue trying our best to make our guests stay a special one. (info@hotelcolonialgranada.com)

Thank you very much soloCalifornia

Remo
General Manager
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Springville, California
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 2, 2013

I am not usually one to complain, but our room needed help. We stayed in a suit for two nights. Our huge suit was very dark, with only one tiny window that let in minimal light from our "balcony". I would classify a balcony as something that one could walk out onto and have some privacy, not a main hallway that everyone walks through. The next issue I had is the shower, at 7am we have NO water. When I asked the front desk about it they instructed me to wait 3 minutes and try again. Apparently you cannot take a shower when they are filling the pool at 7am. Who wants a shower in the morning anyway? When we did finally have water I was surprised to find the shower drain had a sharp metal piece that sticks straight up into your foot (room 13- how lucky was I). These issues could be easily fixed and I hope after my suggestion before we left they are. I expect better bathing for $120/ night- I got better bathing for $25/ night in Peru.
Finally that front desk staff was less than helpful on multiple occasions. We asked about booking tours but the clerk seemed to have forgot- so we almost missed a tour we really wanted to do. When we were told "they are not answering the phone" after several requests my husband called directly and took care of it in minutes (he doesn't even speak very good Spanish).

Long story short- staff was not helpful and bathroom was dangerous. (Hopefully they fix these hazards)

Bonus- AC worked really well and the rooms are dark enough that you could sleep for days.

Room Tip: Avoid number 13!
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Colonial

Address: Del Parque Central 25 Metros Al Oeste, Calle la Libertad, Granada, Nicaragua
Phone Number:
Location: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Granada
#5 Family Hotel in Granada
#7 Romantic Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Colonial 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Colonial is your tranquil oasis in the very heart of Granada. Directed by Swiss Management. It is also the perfect base for you to explore the rest of this wonderful country. On the shores of Lake Nicaragua, Granada is the oldest Colonial City in the new world. Hotel Colonial was built in 1999; it was created having in mind the colonial style of the older houses in Granada. We have 36 rooms. Ten of them are Suites and two are Apartments. All rooms have king size bed or two queen size beds, air conditioning, ceiling fan, private bathroom, cable TV, direct phone. Our front employees are all bilingual trained. Our restaurant prepares you many kind of a la carte breakfasts. The whole team tries everything that you spend a wonderful time at Hotel Colonial. Welcome, Bienvenido, Bienvenue, Herzlich Willkommen ... more   less 
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Also Known As:
Colonial Hotel Granada

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