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“Not impressed” 2 of 5 stars
Review of Hotel Colonial

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Hotel Colonial
3.0 of 5 Hotel   |   Del Parque Central 25 Metros Al Oeste, Calle la Libertad, Granada, Nicaragua   |  
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Ranked #7 of 35 hotels in Granada
Springville, California
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Not impressed”
2 of 5 stars Reviewed January 2, 2013

I am not usually one to complain, but our room needed help. We stayed in a suit for two nights. Our huge suit was very dark, with only one tiny window that let in minimal light from our "balcony". I would classify a balcony as something that one could walk out onto and have some privacy, not a main hallway that everyone walks through. The next issue I had is the shower, at 7am we have NO water. When I asked the front desk about it they instructed me to wait 3 minutes and try again. Apparently you cannot take a shower when they are filling the pool at 7am. Who wants a shower in the morning anyway? When we did finally have water I was surprised to find the shower drain had a sharp metal piece that sticks straight up into your foot (room 13- how lucky was I). These issues could be easily fixed and I hope after my suggestion before we left they are. I expect better bathing for $120/ night- I got better bathing for $25/ night in Peru.
Finally that front desk staff was less than helpful on multiple occasions. We asked about booking tours but the clerk seemed to have forgot- so we almost missed a tour we really wanted to do. When we were told "they are not answering the phone" after several requests my husband called directly and took care of it in minutes (he doesn't even speak very good Spanish).

Long story short- staff was not helpful and bathroom was dangerous. (Hopefully they fix these hazards)

Bonus- AC worked really well and the rooms are dark enough that you could sleep for days.

Room Tip: Avoid number 13!
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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356 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Arlington, Massachusetts
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2012

This will be a very simple review: hotel is in a beautiful building at central location in Granada, right on the main square. They have ACd rooms, nice pool and bar. Good service; hotel is very clean. Nothing extraordinary, but everything that you need to enjoy your stay in Granada.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mimmom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 31, 2012

We recently spent a week at the Hotel Colonial, and have only praise for the property and the staff. The hotel is clean, comfortable and attractive; its breakfasts and bar are a good value, and all the staff are very helpful. An excellent spot to hang your hat while visiting the fascinating city of Granada.

Room Tip: If you are a family, ask for one of their suites or apartments. Good value.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2012

This hotel offers a really lovely interior courtyard surrounding a small swimming pool. This is a delightful and relaxing place to wind down after a day of touring. The restaurant serves a very nice breakfast, though there are just three choices: fruit with bread, fruit with bread and eggs, or fruit with bread and eggs and pancakes. The rooms,however, leave a lot to be desired. Not terribly clean, kind of musty, and pretty small. Nonetheless,the location and fabulous interior courtyard/bar/pool make this a great place to stay for a couple of nights. A few other downsides: no elevator, noisy street (but this is necessary to be in such a great spot), wifi only in common areas.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Managua, Nicaragua
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2012

Great little hotel but I had to mention the bar. Sometimes you just want to relax without the touts on the main clazada street. This place is comfortable and quiet. Set near the pool, and also with a outside area...... very nice. I great place to escape.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Managua, Nicaragua
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 10, 2012

I've stayed at a number of places in Granada and think this is definitely the best place to stay if you enjoy comfortable beds, great breakfasts, a clean and gorgeous pool, and air conditioning! It has all the comforts of home and is in the heart of Granada - it sits right on the main square. Don't miss out on having a rum drink on the patio looking over Granada's lively town square/park.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 25, 2012

We stayed here for 2 nights and really enjoyed this hotel. We stayed upstairs and had a little room (maybe a bit too small) but overall comfortable. The only downside was this room had no mini fridge and this would have come in handy for the baby bottles and cold drinks. I definetly think that if all rooms cant be furnished with them in the future, they should at least have some available to the guests who need one. Overall, very nice hotel, close to all markets, restaurants and attractions. Everyone was very friendly and helpful. Would stay here again!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Colonial

Address: Del Parque Central 25 Metros Al Oeste, Calle la Libertad, Granada, Nicaragua
Phone Number:
Location: Nicaragua > Granada Department > Granada
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Granada
#6 Family Hotel in Granada
#7 Romantic Hotel in Granada
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Colonial 3*
Official Description (provided by the hotel):
Hotel Colonial is your tranquil oasis in the very heart of Granada. Directed by Swiss Management. It is also the perfect base for you to explore the rest of this wonderful country. On the shores of Lake Nicaragua, Granada is the oldest Colonial City in the new world. Hotel Colonial was built in 1999; it was created having in mind the colonial style of the older houses in Granada. We have 36 rooms. Ten of them are Suites and two are Apartments. All rooms have king size bed or two queen size beds, air conditioning, ceiling fan, private bathroom, cable TV, direct phone. Our front employees are all bilingual trained. Our restaurant prepares you many kind of a la carte breakfasts. The whole team tries everything that you spend a wonderful time at Hotel Colonial. Welcome, Bienvenido, Bienvenue, Herzlich Willkommen ... more   less 
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Also Known As:
Colonial Hotel Granada

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